Can you show a wait time for a response from a person
There is no such thing as wait time. If you want instant reading then try Live chat, phone or video.
My date and times are wrong. Is this in a different country.?
We use UTC time zone.
Bug issue: Sometimes I receive a spam of notifications, one after another, saying that an advisor has refunded me for a message that I never sent in the first place & when I click on the notification it’s advisors I have never even went to before
Hello, Next time you receive can you take screenshot and send us to investigate further?
Great app very user friendly
I would like to suggest that somewhere on the site there is a brief explanation of the coin system and how it work and the benefits of earning coins and even stating the opportunities to be gained from the site in terms of coin system and earning cash system.
Hello, the details are already there on the respective screens which can be accessed by tapping on info (i) icon in the top right corner of the screen.
Any reader with bad reviews should be taken off this app
Hello, We take any feedback seriously and if advisor has violated our terms then we do take them off the app.
I’ve noticed that advisors remain online all day or all night even when they are truly not active or responsive. I suggest that if an advisor account has been idle for a certain duration of time, they should be automatically signed offline so that we can actually reach out to advisors who are truly active and ready to go. This advisor in particular wasn’t online for live by the way, which further proves my point.. because she wasn’t truly available.
Hello, This feature already exists. It is up to advisors to change their status.
Add more funds while in a live chat instead of it being timed out to have the option to add more and continue talking with the advisor
Hello, It is not possible to add credit unless you purchase it manually. You should purchase sufficient credit before starting live chat.
Great app I will definitely be back, it would be great if you had spin the wheel so we can win credits also
It's not casino app.
A very good site for psychic readings. I would suggest you to add a feature where clients can get badges/ stars which is private to the client by the advisors so that they feel encouraged to come back.
There is already a similar option whereas advisors can add you as favourite and they can also write testimonials for you.
I believe we should be able to send voice text from advisors to clients to help quicken heir response and stop wasting precious time.
Hello, This option already exist, It is up to advisor to use it. Since advisors are humans and not robot like on other psychics sites, they take time and focus/meditate/connect to reply. It can't be instant.
I want to be able to paste a message into the message box if i wrote it somewhere else for example in my notes
Yes you can. Copy it from anywhere else, go to message field double tap and paste. Please note that if you are copying and pasting longer messages than allowed then it will not let you paste. Try it with short text copy and let us know if it works.
