One of the best live chat website I could use. Got all my answers everything was on point
I was making a video call to Gina and out of no where it glitched and and was saying that I was receiving a call back and when I tried answering it kept hanging up and it was doing it constantly
Logout, delete app, reinstall and try again.
It keeps ringing when I call and no live chat I click on is available it seems like.
Logout, delete app, reinstall and try again.
Great service will return
When I tap to chat it want allow me to tap
This issue was already resolved yesterday. Please log out, delete the app, reinstall and try again.
I am unable to connect to a live chat or phone call with advisors that show they are available. I have restarted my phone.
There was an issue with live chat which is fixed. Try again.
They are very accurate n my advisors go above and beyond
If a connection is not made in live chat it stalls. Should have a back or a home button. Had to restart my phone to reset the app as closing it and reopen just remained stuck on the same screen saying it’s trying to connect.
You can kill app and relaunch, you don't have to restart your phone. When connecting please wait for while, if it doesn't connect it will tell so.
I brought $6.99 credit but it’s not showing on my account
Please contact support with purchase receipt.
I tried identifying my identity and address but everytime I take a picture of my identification card and press upload the picture won’t be there and the same thing happens on my second and third try.
Picture size may be large, please try with small size pic.
