I gave a one-star review to a new advisor. It was honest but polite. However it was not published. How come honest, but negative reviews don’t get published. This makes me not trust this app and the advisors on it because all you ever really see are positive reviews. Not every advisor connects with the client, and yes-a lot of the times they are wrong about at least a few things.
Hello, Testimonials are moderated and if we find it appropriate then only we publish after going through it. Just saying she was wrong is not a testimonial. If you know she was wrong then why you ask questions?
I’ve been trying to make a purchase online and keeps saying I have insufficient funds in which I don’t
That's not our issue. Your bank may be causing it so contact them.
Would like to suggest having the testimony’s in date order of recent to oldest
There is sorting filter at the top, click on that to sort testimonials by date.
More live streams where they can get predictions
Live streaming is not for readings. It's to let you know that advisors are online and available.
Let people know who is online now
You can add advisors to your favourite list, when they come online you will be notified.
Maybe could have a message system where you can request when an advisor is likely to be next online.
You should run promotions on holidays and such? For example on Mother’s Day.
I wish clients were able to opt in and out of being asked to purchase services. More and more advisors don’t answer your question that you paid for but instead advise you to purchase a cleanse or whatever. Sometimes clients just want their questions answered and don’t want to be hustled.
Advisors may suggest services if they feel it can help you. If you are not interested then you can tell them that you don't want any services. If advisors don't reply to your question then you can always ask for refund.
I had the best experience with you guys
Hi is there anyway could implement a search in the messages inbox. I have been trying to find an old question in my inbox and have to scroll through many questions to try and find. But if there was a search option then I could just type in for example my employer's name and it would bring up all the questions I have asked bout my employer. Thnks
We will have to think over it.
When a message sent to advisor. And advisor goes offline after that. Please tell them to inform when they ll be back. Sometimes the advisor goes offline for days.
Messages are not guaranteed to be replied. Use live chat, phone or video reading for instant reading.
Updated app but am not getting all the notifications on time and some notifications I’m getting are repeats that alert me like 5 times in a row
On time delivery is not our issue as alerts are delivered by Apple so we can't do anything regarding this. Please contact support to let us know about repeated alerts and we will look into it.
