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Nanthini

11-Sep-2021

Can we have a blessing button on the app? When user is feeling low, can include photo and feature where physic can bless as a bonus using the app. It uplifts the spirits especially when user can’t afford services on app.

 
 

Nanthini

10-Sep-2021

Users are able to donate their purchased credits to another user. Sometimes due to difference in pricing, they may have extra credit that is not enough for a message to their chosen physic therefore it goes to waste, this way it will get utilised by another user in need of credits to message.

Support Response

10-Sep-2021

It's not a money app so this feature will not be possible.

Sarbani Mohanty

08-Sep-2021

There's a feature to delete the message if advisor don't respond or if a person feels dissatisfied with advisor's service...but sadly..some advisors take it to heart..and block you...not expected from an app like this

Support Response

08-Sep-2021

You keep deleting messages after sending it and while advisors start to reply. you shouldn't be doing it. Wait for at least a day before deleting message. Otherwise use Live chat/Phone/video if you can't wait and want instant reading. Messages are not instant.

Courtney

07-Sep-2021

It would help if you were able to send a photograph with your first message so the psychics could dig deeper and connect better

Support Response

07-Sep-2021

You can send photo anytime by clicking on attachment icon on chat screens.

Nanthini

04-Sep-2021

Having a lucky draw via all users who check in where the winners will receive a free tote bag or t shirt advertising this website.

 
 

Nanthini

03-Sep-2021

Psychic to work in duo’s and price can be charged accordingly. This will increase the frequency and availability of psychics and both can put their opinions in one message regardless of whether their readings differ, the likelihood of the user returning is high as there is more bang for their dollar. The psychics can rest as they are workload and the quality of service provided is higher. Looking at the reviews, users ask different psychics, the same questions so why make it a one stop and give the user the ability to direct the question to the duo psychic?

Support Response

03-Sep-2021

Hello, this feature is already on our To Do list and we will implement in due course of time.

Nanthini

01-Sep-2021

In this difficult and challenging time for many, there should be a cheaper and quicker addition to the services provided by psychics on here, my suggestion is that distance healing(balancing the energies/ helping with blocking of negative energies) be conducted by video on short notice when client states that they are feeling down or low via their message. It should be an extra feature while messaging. It will immediately provide much needed relief emotionally to all those who are willing to make the payment on the spot.

Support Response

01-Sep-2021

Hello Nanthini, Thanks for feedback. Services are offered by advisors so they are the ones who can change prices. You can ask them to lower prices if you wish to purchase services. You can also contact them to come online on video to provide you services.

A

19-Aug-2021

One free reading feature if you weren't happy with your readings after 30 days of a reading with any advisor

 
 

Chrissy

18-Aug-2021

Advisor should be able to send you a response back to you example if both of you was talking and the credit has run out and you didn't finish the conversation.

Support Response

18-Aug-2021

Hello, That's the reason we advise to have more than sufficient credit prior to starting live chat/phone/video reading. You can always buy more credit and continue where you left.

Elle

10-Aug-2021

Hello on the quiz page where you choose what category it keeps taking me on to question about sport no matter which one I choose I have also deleted the app and reinstalled the new version please advise

Support Response

10-Aug-2021

You may have selected Sports or Select All or you may have exhausted all questions in other categories. Try again. Just select any category and click on Play. Alternatively go to a category and play from there.

Chaddrica Jarrell

31-Jul-2021

Offer subscriptions

Support Response

31-Jul-2021

Hello, Sorry it's not clear. Let us know what kind of subscription you are looking for?

Gillian

29-Jul-2021

A reader that I spoke with yesterday, Janie, is no longer on the app and I can’t find my conversation with her. It’s not in archived or anything. Can I have my conversation back?

Support Response

30-Jul-2021

They don't show on home screen if they are Away or Inactive. In such case you can find the conversation on Messages screen towards the bottom, scroll down to load all conversations. You can also search for advisor name on the Messages screen.

Rebecca

23-Jul-2021

Hi, some readers in their profiles say they offer palm reading...maybe could have something that can scan a photo of your hand so that you can send it to them so they can offer palm reading? Thanks

Support Response

23-Jul-2021

Hello, You can upload scan of your palm in messages and ask them to read. They also offer Palm Reading services which you can buy and then send them palm's photo via messages.

Elle

19-Jul-2021

Hi could you make a button that is easy to see on the advisors page to request for them to go on live video

Support Response

19-Jul-2021

Hello, Advisors go live on their own availability. You can add advisor on your fav list, then they come online you will be notified.

M

19-Jul-2021

you should be able to block an advisor

Support Response

19-Jul-2021

Hello, Advisors can't initiate chat/phone/video/live chat so there is no sense to block them. If you have any issue with any advisors then you can contact us via support.

M

09-Jul-2021

advisers should put a specific time on when there no longer available. like after 10 not available in bio or description

Support Response

09-Jul-2021

Hello, Thanks for suggestions but this app is like any other social media app and it wouldn't be possible for advisors to schedule their availability. You can add advisors in your favourite list and you will be notified when they come online

Alexandra

30-Jun-2021

Good very accurate will be coming back again

 
 

Tyra Hickman

23-Jun-2021

Be able to tip advisors. I would love to be able to give April Thomas a tip!

Tyra Hickman has earned $10 credit for providing this feedback.

Support Response

23-Jun-2021

Yes, that is very good suggestion. We will implement it in the future releases. Your suggestion is accepted and we have given you $10 as reward.

Alexandra

22-Jun-2021

AWESOME app. Love how there is always physics available.

 
 

Gillian

11-Jun-2021

I gave a one-star review to a new advisor. It was honest but polite. However it was not published. How come honest, but negative reviews don’t get published. This makes me not trust this app and the advisors on it because all you ever really see are positive reviews. Not every advisor connects with the client, and yes-a lot of the times they are wrong about at least a few things.

Support Response

11-Jun-2021

Hello, Testimonials are moderated and if we find it appropriate then only we publish after going through it. Just saying she was wrong is not a testimonial. If you know she was wrong then why you ask questions?