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Kashmira Khivansara

12-Jul-2020

Whenever I see check in advertisement for reward I have to see the advertisement for two times so then I get the reward if u want me to see the advertisement more than increase the timing

Support Response

12-Jul-2020

We have tested and there is no bug as such. You can record screen and send us if you find a bug.

Princy

08-Jul-2020

My testimonials are not being able to type. It shows spamming please help .: I need to Give ratings to my always helping advisors

Support Response

08-Jul-2020

You have been misusing testimonials hence not allowed to write testimonials. Please read terms and conditions on what constitutes testimonial spamming.

Tomeka Hammond

02-Jul-2020

One of the best live chat website I could use. Got all my answers everything was on point

 
 

Lea Thompson

02-Jul-2020

Love this app

 
 

Estefania

30-Jun-2020

I was making a video call to Gina and out of no where it glitched and and was saying that I was receiving a call back and when I tried answering it kept hanging up and it was doing it constantly

Support Response

30-Jun-2020

Logout, delete app, reinstall and try again.

Melinda Upchurch

26-Jun-2020

It keeps ringing when I call and no live chat I click on is available it seems like.

Support Response

26-Jun-2020

Logout, delete app, reinstall and try again.

Camille Meriwether

25-Jun-2020

Great service will return

 
 

Ken

19-Jun-2020

When I tap to chat it want allow me to tap

Support Response

19-Jun-2020

This issue was already resolved yesterday. Please log out, delete the app, reinstall and try again.

Tammy Bo

18-Jun-2020

I am unable to connect to a live chat or phone call with advisors that show they are available. I have restarted my phone.

Support Response

18-Jun-2020

There was an issue with live chat which is fixed. Try again.

nicoyia lawrence

18-Jun-2020

They are very accurate n my advisors go above and beyond

 
 

Gina

15-Jun-2020

If a connection is not made in live chat it stalls. Should have a back or a home button. Had to restart my phone to reset the app as closing it and reopen just remained stuck on the same screen saying it’s trying to connect.

Support Response

15-Jun-2020

You can kill app and relaunch, you don't have to restart your phone. When connecting please wait for while, if it doesn't connect it will tell so.

YymereK

10-Jun-2020

I brought $6.99 credit but it’s not showing on my account

Support Response

10-Jun-2020

Please contact support with purchase receipt.

YymereK

09-Jun-2020

I tried identifying my identity and address but everytime I take a picture of my identification card and press upload the picture won’t be there and the same thing happens on my second and third try.

Support Response

09-Jun-2020

Picture size may be large, please try with small size pic.

Lataya

06-Jun-2020

Nice way to earn credits

 
 

Nicole

03-Jun-2020

I had two readings with psychic Sabrina Ann and it won’t let me write testimonials for her. When i go to write a testimonial it says testimonial balance is empty because i haven’t received a reading from her, but i’ve gone to her twice.

Support Response

03-Jun-2020

If you had written testimonial and if it was rejected by our testimonial moderators then you have used your testimonial balance.

Yolo

02-Jun-2020

I've noticed some physics don't come on message for days at a time but are on live chat which is so much more money. We should be able to pay a small fee to send a message to prompt them that we would like them to come on message chat.

Support Response

02-Jun-2020

Advisors have choice to be online on any medium at any time. You should contact them where they are online.

Leigh

01-Jun-2020

You should screen your psychics better . I just had a reading that made no sense.

Support Response

01-Jun-2020

You should use live chat reading, phone or video for instant reading which is more effective than message reading.

Heather

28-May-2020

Very helpful psychics thank you!!

 
 

Heather

26-May-2020

Very helpful psychics, helped me alot through my issues!!????

 
 

KG

24-May-2020

On additional services it should tell you if payment was processed, thank you or something on that page. The reason being is so no one will enter there information twice or refresh it. Oh and a side note should be attached so psychic could know what its for.

Support Response

24-May-2020

Advisors know about additional services as you discuss it with them.