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Feedback

Kimberly Murphy

24-Feb-2020

There should be a way to be notified when the advisor you have as a favorite is online. So if you want to get in touch with them you can at that moment without them sending out a mass email or something.

Support Response

24-Feb-2020

This feature exists since ages. If you are not receiving notifications then please check Notifications settings.

AJ S

22-Feb-2020

I’ve noticed When I goes to check In, i am never able to check back in after an hour . I am mainly able to check back In after a day even though I am supposed to be able to check in every hour

Support Response

22-Feb-2020

You need to update app to the latest version. Always update app to latest version when we notify you.

Renee

19-Feb-2020

I suggest real life chat time with psychic advisor

Support Response

19-Feb-2020

It's already on our to-do list.

Tee

18-Feb-2020

Hello i would like to suggest a new feature ... under the review section where it has testimonies, favorites, is it possible to add an accuracy/prediction percentage from each psychic or number of predictions that have came true by them.... I have to scroll to read each testimonies about predictions coming true .. and some people forget , including myself to recognize predictions passing

Support Response

19-Feb-2020

It's good suggestion but predictions can't be quantified. You have testimonials where you can see feedback from others which includes what you are asking for.

Elle

18-Feb-2020

You should do a news section like daily/weekly horoscopes

Support Response

18-Feb-2020

It's not Astrology app.

Elle

17-Feb-2020

You should add a success page where people can tell they story put up what advisor they have used and if they got what they wanted or if predictions has passed

Support Response

18-Feb-2020

That's good suggestion but it will not add any value. They can write their story in testimonials.

Lily

17-Feb-2020

With the new update, older messages have dissappeared. please fix this.

Support Response

18-Feb-2020

We are already aware of this issue and it has been already fixed, new update is processing on App store. When it goes live we will notify you.

Lauren

17-Feb-2020

The option to ask the advisor for clarification on a reading (without publicly writing in a review) for a discounted price.

Support Response

18-Feb-2020

Then you will ask one more level of clarification for clarification, it will never end. We are implementing live chat feature which will solve this issue as you can then live chat with advisor and get live clarification.

AJ S

17-Feb-2020

Every time I go to pay through PayPal it tells me my card number is incomplete when i put an amount in

AJ S has earned $10 credit for providing this feedback.

Support Response

17-Feb-2020

Thanks for letting us know this bug. We are working on fixing it. Since it's a genuine bug, your report is accepted and you have been rewarded with $10 FREE Credit. You can use pp to purchase while we fix this bug.

Toni

15-Feb-2020

Should have a feature that let you add your phone to your question

Support Response

16-Feb-2020

Asking or disclosing phone number or any other form of contact details is NOT ALLOWED. Please read terms and conditions.

Nadia

15-Feb-2020

When I verify my phone for credits it kicks it back out even when I’m entering the right verification code

Support Response

16-Feb-2020

There may be temporary problem. Please retry. We have checked this feature and it works flawlessly.

Alberta

13-Feb-2020

Please add a feature to send message to multiple advisors simultaneously.

Alberta has earned $10 credit for providing this feedback.

Support Response

13-Feb-2020

Thanks for submitting feedback. This is a good suggestion. We have accepted this suggestion and have added it in our to-do list.

Candice

13-Feb-2020

Is it possible that we can get an update soon?

Support Response

13-Feb-2020

What update?

Tink

13-Feb-2020

If an advisor chooses not to do a reading for you and refunds your money the notification should be stored in the app. Maybe a reason should be attached to the reason why the reading was mot done as well.

Support Response

13-Feb-2020

You already get notification with reason. Storing such notification is not in our scope.

Courtney Colbert

12-Feb-2020

Should allow offline chat as well

Support Response

13-Feb-2020

It's already there, you can send message to advisor anytime whether advisor is online or offline.

Lashae

12-Feb-2020

Request an option that tells if I’ve had a reading with an advisor previously

Support Response

12-Feb-2020

If you had a previous reading you can see it on Messages screen.

Lauren

10-Feb-2020

Request of having a search in an individual chat to go back to a specific reading. As many like to read back and see how things have happened

Lauren has earned $10 credit for providing this feedback.

Support Response

10-Feb-2020

That is a very good suggestion. We have added it in our to-do list.

Ogochukwu Marycynthia ezeonu

09-Feb-2020

I wasn't able to watch videos. it is always writing something happened internally.

 
 

Lauren

09-Feb-2020

When watching video ad when the X comes up to close it out it doesn’t close out. Also won’t give the credit

 
 

Melinda

09-Feb-2020

I would love to use this app more often I think it's great