I gave a one-star review to a new advisor. It was honest but polite. However it was not published. How come honest, but negative reviews don’t get published. This makes me not trust this app and the advisors on it because all you ever really see are positive reviews. Not every advisor connects with the client, and yes-a lot of the times they are wrong about at least a few things.
Hello, Testimonials are moderated and if we find it appropriate then only we publish after going through it. Just saying she was wrong is not a testimonial. If you know she was wrong then why you ask questions?
I’ve been trying to make a purchase online and keeps saying I have insufficient funds in which I don’t
That's not our issue. Your bank may be causing it so contact them.
Would like to suggest having the testimony’s in date order of recent to oldest
There is sorting filter at the top, click on that to sort testimonials by date.
More live streams where they can get predictions
Live streaming is not for readings. It's to let you know that advisors are online and available.
Let people know who is online now
You can add advisors to your favourite list, when they come online you will be notified.
Maybe could have a message system where you can request when an advisor is likely to be next online.
You should run promotions on holidays and such? For example on Mother’s Day.
I wish clients were able to opt in and out of being asked to purchase services. More and more advisors don’t answer your question that you paid for but instead advise you to purchase a cleanse or whatever. Sometimes clients just want their questions answered and don’t want to be hustled.
Gillian has earned $10 credit for providing this feedback.
Advisors may suggest services if they feel it can help you. If you are not interested then you can tell them that you don't want any services. If advisors don't reply to your question then you can always ask for refund.
I had the best experience with you guys
Hi is there anyway could implement a search in the messages inbox. I have been trying to find an old question in my inbox and have to scroll through many questions to try and find. But if there was a search option then I could just type in for example my employer's name and it would bring up all the questions I have asked bout my employer. Thnks
We will have to think over it.
When a message sent to advisor. And advisor goes offline after that. Please tell them to inform when they ll be back. Sometimes the advisor goes offline for days.
Messages are not guaranteed to be replied. Use live chat, phone or video reading for instant reading.
Updated app but am not getting all the notifications on time and some notifications I’m getting are repeats that alert me like 5 times in a row
On time delivery is not our issue as alerts are delivered by Apple so we can't do anything regarding this. Please contact support to let us know about repeated alerts and we will look into it.
I really do love this app I did the update on this and I really do love the new features on the app thank you so much.
My chat reading notifications do not appear on my iphone screen so I don’t know when an advisor has responded
You are using very old version of the app, please update it to the latest version.
Although I had enough credits to start a live chat it wouldn’t let me start . Kept recommending me add enough for 5 minutes
You need 5 minutes worth of credit for respective advisor. E.g. if advisor's live chat rate is $3.99/minute then you need to have $19.95 balance.
Have the ability to rate advisors on the success of their readings. If predictions happened accurately, have a section in their profile to let them and others know. Also a filter to search by those voted most accurate.
New feature- Can take a personality quiz about the person at the start of the app and suggest the advisors based on that quiz. That will help the users and advisors to be more personalised.
Feature that enables the users to select multiple filters at the same time e.g. one can select various filter options at the same time
It is in our to-do list.
Love this site
What about adding Affirmations on here?