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Feedback

Gill

12-Sep-2019

Users should be able to “agree” or “disagree” on other users testimonials. For example if they find it helpful or they’ve experienced the same. Almost like hitting the like button on social media platforms.

Gill has earned $10 credit for providing this feedback.

Support Response

12-Sep-2019

Thank you for the feedback. This is a useful suggestion. We will implement it in upcoming updates. You have earned $10 credit for providing this feature suggestion.

Melissa

07-Sep-2019

Hello! One thing I can suggest for the app is that you activate w 5.99 button for credits. Every time I want to contact an advisor that charges 5.99 I have to buy a 6.99 credit. Thank you very much for your time!

Melissa has earned $10 credit for providing this feedback.

Support Response

07-Sep-2019

Thank you for feedback. We have added $5.99 button as it was missing. Your suggestion is approved and you have earned $10.

Tee

24-Aug-2019

I like how Facebook has the green dot next to pictures showing that the individual is online. I definitely think it would be beneficial to have a green dot next to the Advisors’ pics..especially when I’m waiting for my advisor to come online through messages..I rather see the green dot than to leave my message section and have to go to the advisor filter just see if my advisor is online

Tee has earned $10 credit for providing this feedback.

Support Response

05-Sep-2019

Thank you for valuable feedback. We have accepted your suggestion and we will implement it in next app update.

Michele Sajous

15-Sep-2019

Psychics respond fast and are accurate

 
 

Cecilia Mcgee

15-Sep-2019

This is a very accurate app very nice people they reply is a timely matter

 
 

Fil Evans

14-Sep-2019

This app is awesome!

 
 

Gill

14-Sep-2019

There should a “nudge” button to let an advisor know that you stopped by and would like to talk.

Support Response

14-Sep-2019

Hello, You can chat/talk to advisor without nudging them as you can see their online status. There is already online status so adding nudge will not add any value to the app.

Kimberly Hallmark

13-Sep-2019

When a psychic rejects a request for a reading, there should be more of an explanation than cannot connect being the only choice for them to choose. If they do not do the reading type that is requested, they should always refund the reading and not reply saying they don’t do that type of reading while still charging the client.

Support Response

13-Sep-2019

Hello Kimberly, They don't reject request for reading but they refund your message if they can't 'connect or other reasons. They do have option for writing reason and they do write reason. It is up to them to write detailed reason.

Shivani

13-Sep-2019

It would be nice to know if a psychic has seen your message and is in the process of responding. There has been times when i delete but theyre supposedly in the process of answering! but i just thought they missed the message.

Support Response

13-Sep-2019

This feature is not possible right now. You should wait for advisors to reply before deleting.

Ayana

12-Sep-2019

Good job guys

 
 

Melissa

12-Sep-2019

I feel like the advisors that cost more than 3.99 should respond with more details than just a one lined sentence. I spend a lot of money on this app and it’s very disappointing when I feel my money is not valuable with some of the advisors.

Support Response

12-Sep-2019

Hello Melissa, Please contact us via contact so that we can resolve your issue.

Laura

12-Sep-2019

Suggestion - when someone leaves a review for a psychic are you able to link it to show who the reading is for? I.e someone leaves a review are you able to put maybe next to the reviewers name which psychic the review applies to. When you use your web browser version you can see testimonials but you never know who they are for unless someone mentions the name of the psychic, you notice a psychic has increased its rating reviews or you go through the psychics. Just be nice to know when you read peoples testimonials who they are for instead of having to go searching

Support Response

12-Sep-2019

Hello Laura, This feature is already in our to do list. We will implement it soon. You can use our mobile apps to see testimonials in better way.

Tonisha

12-Sep-2019

You should give like 5 dollar credit for people on there birthday

Support Response

12-Sep-2019

There are many more ways to earn FREE Credit which you can see on More -> Earn Cash & Free Credit screen.

Simone

11-Sep-2019

This is a great app. I’ve tried 3 advisors who were all accurate and helpful.

 
 

Malana Burgin

10-Sep-2019

I think that the website has good perks I just think it should have more options to the credit amount you are to receive.

 
 

Chloe

07-Sep-2019

I love this app, really good feedback and a lot of trust worthy people ????

 
 

Laura

06-Sep-2019

I think psychics should have the price on their profile of how much they charge for additional services. Sometimes it’s quite upsetting having to pay extra $ just to find out. I have found asking In the testimony doesn’t work

Support Response

06-Sep-2019

Hello, Advisors offer a number of different additional services and price for same varies for each of them. It's not possible to quantify these additional services. The additional services is something you discuss with advisors directly.

Starr

06-Sep-2019

They should be a free 3 minute reading without a credit card

Support Response

06-Sep-2019

You can get free credits from More -> Earn Free Credit page.

Angelique

05-Sep-2019

I’ve gone through quite a few of these apps and this one seems promising

 
 

Ayesha qureshi

05-Sep-2019

This is a great app. It’s cheap and some people that I have talked to have had predictions come true. I’m still waiting on some to come true.