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TeeTee

07-Mar-2023

A new feature that tells you last time a reader has been really online because now it says there's are online even when they aren't really online it should be something to let customers know when the last time the reader has done a reading

 
 

Kaykay

03-Mar-2023

Be able to pay another way , rather than just applepay

Support Response

03-Mar-2023

Hello, We don't process payment so we can't provide any options. Payments are processed by Apple. You can request them to allow you more options.

paul

03-Mar-2023

When i play "Capital cities" cathegory in questions to earn credit, the past several days it started to give questions from cricket cathegory mixed with capital cities questions, and as i know nothing abt cricket its a bit troubling interferes with the selected game type, kindly have someone check this, thank u

Support Response

03-Mar-2023

You have used all questions from that category so try other categories.

Janice

28-Feb-2023

Hi. I suggest you add from most favored(favorite) to least favored(favorite) to the category...

 
 

Janice

27-Feb-2023

Hii. I want to suggest you coming up with different background colors or themes. I haven't found the option of changing themes to a darker color as I prefer. So in case that option isn't here, you can consider it. Thank you

 
 

Janice

26-Feb-2023

I suggest that, a client should be able to rate an advisor only after a reading and not randomly. I've realized some advisors are highly rated a lot of times continuously by one individual and this will put the advisor at the topmost rank. Sometimes, clients just rate. I don't know of it's planned with the advisor or not.

Support Response

26-Feb-2023

Hello, You can only rate after getting a reading. You get one testimonial credit per reading. You can rate advisor as many credit as you get.

paul

23-Feb-2023

In the "Verify your address" page, in the "-Any other gocernment..." text, it should be written "goverment" instead of "gocernment", its a misspel that shpuld be corrected.

paul has earned $10 credit for providing this feedback.

Support Response

23-Feb-2023

Thanks for the feedback. We have accepted the feedback and awarded you for reporting it.

paul

21-Feb-2023

Add the feature to archive/delete Conversarions with qdvisors in the Message section. This option is available on Purple Ocean, and other similar apps, but here i cannot delete the entire conversation. For example there are converaations that i dont like and the panel is cluttered, but i cant either arhive or delete and i think its annoying for an user expwrieence. thx

Support Response

21-Feb-2023

You, this feature is already there. Swipe left to hide/archive messages. You can see hidden messages from More -> Archived menu.

Bex

16-Feb-2023

Could use data analytics for eg how accurate a reading is. Could have a box next to the reading and if it comes true, could tick that box. This data could then be collected and there could be a tab on the advisor's page for eg accuracy and could filter by eg percent of accurate readings inelastic yr,6 months etc. This could be done by testimonials, however if you leave a review after your reading, then you can not update this review at a later date to say it came true/didn't come true. Would be good to have data to show how accurate they are and then the advisors could also use it as they could justify higher prices etc if they have a high percent of accuracy.

Support Response

16-Feb-2023

Hello, It is not possible to measure this.

Shay

15-Feb-2023

Limit the number of reviews one person can leave per day. Some advisors have multiple reviews by the same person, sometimes several times a day. This is misleading and makes it seems like the advisor is connecting with more people than they really are.

Support Response

15-Feb-2023

Hello, We can't limit number of reviews as you get review credit per reading and you can leave as many reviews as you wish for any advisors.

Adriana Sosa

06-Feb-2023

The questions are not working. It says something about “POST”

Support Response

06-Feb-2023

Sorry not sure what you mean? Try again and if there is any issue then let us know with more details via support/contact us page.

Cheyenne

03-Feb-2023

I don’t like how when someone goes live it keeps notifying me over and over again even if it is the same person.

Support Response

03-Feb-2023

You can turn off notifications from More menu.

Louette Cloete

23-Jan-2023

Hi there i would like to suggest a new feature: What about an option where you could spin a wheel in order to win certain prizes?

Support Response

23-Jan-2023

Hello, It is a psychic app and not casino app.

Cecilia

15-Jan-2023

Hi I would like a advisor to respond on 30 minutes instead of waiting days also it be nice for clie to birthdays to get a free reading or holidays it be nice

Support Response

15-Jan-2023

Hello, Messages are not guaranteed to be replied in any time frame. We have mentioned it everywhere. You can use live chat, phone or video if you want instant reading.

Elizabeth

13-Jan-2023

I suggest that the earn couns you could also add a spun the wheel feature that could be played after answering a multitude of quiz questions correctly. It should be capped that everyone only gets to do it once a month.

 
 

Dl

05-Jan-2023

I really think they should have an idle status for advisor. Yeah I know we can just get our money back if an advisor hasn’t responded in over a week but I I find it not right that a advisor shows they online when later we get message stating they left their account logged in.

Support Response

05-Jan-2023

You can click on delete icon to get back credit anytime.

Kennedy

05-Jan-2023

Allow us to know when an advisor has read a message before they reply

 
 

Ruth

29-Dec-2022

Show different segments for negative and positive testomonial so that one does not have tp read all the testimonials when they are looking for a specific thinh

 
 

Bex

14-Dec-2022

Could add an edit version on message.know you can delete the message but only after a hour. But I forgot to put my name on. So could add the option to edit the message within that hour.

Support Response

15-Dec-2022

Hello, Advisors can see your name.

Elle

12-Dec-2022

Every time I try to make a purchase to top up credits it says purchase complete then server error and the money is in pending but my account doesn’t get top up please fix this bug

Support Response

13-Dec-2022

It's not a bug. It may happen due to connection/network issue. You can try it after some time if it happens again.