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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Shana

19-Aug-2024

Reporting a bug. I get notifications with the app and lately every time a psychic goes live it’s letting me know at the very end, the actually at the beginning of them going live.

Support Response

19-Aug-2024

It is not a bug.

Nuno Carvalho

18-Aug-2024

I think the advisors should share their availability in their profile. Other than that, I am having a good time with this app.

 
 

Andre

17-Aug-2024

Love this app

 
 

Angel Light

13-Aug-2024

I love this Golden Opportunity app where you can find so many amazing psychic experiences advance they are truly amazing and very accurate in their reading, giving great advice and support

 
 

Nicole

02-Aug-2024

as a suggestion to ensure quality of readings, there should be a character minimum that readers have to exceed (say 250 or 300 characters) in order to deliver the reading & receive funds

Support Response

02-Aug-2024

Hello, There is already a limit.

Alyssa K

20-Jul-2024

Allow user to purchase credits by method outside of App Store/ in app via allowing input of credit or debit card for example.

Support Response

13-Aug-2024

Hello, Appstores don't allow purchase outside of their own payment systems so we can't add it.

Tarsha Frye

13-Jul-2024

I suggest that there be monthly coupons for customers who always use the service. It should be something on the side in which you can click on to receive this discount

 
 

Heather Hughbanks

06-Jul-2024

This app is 100% by far the best one I have us, everything they have said have been right on, everyone is very respectful and just wants to help you better understand, over I recommend using this app ×10 5stars

 
 

Heather Hughbanks

05-Jul-2024

Over a really good app very helpful everyone is very nice and respectful

 
 

Serenity

26-Jun-2024

There really should be a different incentive to choose from when you receive 1000 points. 0.99 cents ? This takes weeks of answering questions right. It's only fair to increase the credit or offer a free 5 minute reading with a psychic of their choice. Because now that I am aware it's only 0.99 cents, I won't be participating in the questions everyday anymore

 
 

Serenity

05-Apr-2024

The app is good however I believe they should update the green icon when psychics are actually not online. Sometimes they are not online and the icon is still green.

 
 

Tarsha Frye

25-Mar-2024

Hello I think you should add a feature for customers to get a discount if they spend a Stetson amount of money within the app

Tarsha Frye has earned $10 credit for providing this feedback.

Support Response

25-Mar-2024

Hello, Thanks for the feedback. We have accepted your suggestion, we will implement it in the future releases.

delly delly

22-Mar-2024

Internal serval error code when you go and check the leaderboard

Support Response

22-Mar-2024

It may have been temporary issue, try again.

Christopher Graham

18-Mar-2024

Most say this is a great app and some very caring people on the live chat to talk to would highly recommend to anyone

 
 

Destiny

01-Mar-2024

I love this app and there’s a lot of great advisors with positive and accurate readings but for some reason I am unable to receive audio readings. It will not let me listen to it. There’s a play button with a line through it.

 
 

Aaron

13-Feb-2024

This app is amazing they answered my questions correctly

 
 

Toni

12-Feb-2024

A feature that allows you to know the schedule of the readers and a feature that requires the readers to turn off there light if there not really online,also if you are a regular client should be able get free bonus readings

 
 

Tia

07-Jan-2024

I love this app its a really good one

 
 

Capricorn

29-Nov-2023

When an advisor doesn’t answer a call, or takes a while have a feature to let the customer know that the advisor is busy.

Support Response

29-Nov-2023

Hello Irina, Thanks for providing feedback. Advisors are users of the app just like you so we have no way of knowing if they are busy or not unless they themselves update the status or take steps. One way of knowing if advisor is online or not is teo send them message and ask to let you know when they will be online and available to take your call.

Emily

17-Nov-2023

Please take off the 5 minute limit on lives because sometimes it disconnects and we can’t come back through because we’re left with not enough credits and the credits used for it become wasted

Support Response

17-Nov-2023

Hello, It is not possible. We need to have this feature.