Feedback
Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
17-Aug-2025
On toggling pages on the phone and coming back to Psychic chat page, it refreshes the contents of the page. Also within the app, after you click on an option and come back to the previous, it refreshes the page. You could work on how to not refresh on toggling pages or going back after clicking.
Dyuti has earned $10 credit for providing this feedback.
17-Aug-2025
Thanks for the feedback, yes we can see the issue now. We will fix it in the next update. Your error report has been accepted and you are awarded with credit.
15-May-2025
I haven't changed the app at all but now it has randomly changed. When typing a message, my keyboard covers the message so I cannot see what I am writing.not sure if this could be a bug? I have not changed my phone and never had this issue before untill yesterday
Xxx has earned $10 credit for providing this feedback.
19-May-2025
Hello Rebecca, Thanks for pointing out this issue. We have fixed this issue, please download the latest version of the app and try again. If you see any issue then contact us via support or via WhatsApp.
20-Aug-2024
When you write a message text to adviser and you chage the window, to another app or call, the moment you return the written text disappears. On android this bug is present 100% and ita annoying
paul has earned $10 credit for providing this feedback.
20-Aug-2024
Hello, Thanks for letting us know. It is not a bug but a feature. We have accepted your suggestion.
25-Mar-2024
Hello I think you should add a feature for customers to get a discount if they spend a Stetson amount of money within the app
Tarsha Frye has earned $10 credit for providing this feedback.
25-Mar-2024
Hello, Thanks for the feedback. We have accepted your suggestion, we will implement it in the future releases.
07-Nov-2023
When people have streams the number of people in it should go down when they leave
Emily has earned $10 credit for providing this feedback.
07-Nov-2023
That is good suggestion. We have accepted it and rewarded you.
13-Jul-2023
In the quiz, the capital of the democratic republic of congo city is not Kinshasa but that's the answer..the answer is Kinshasa
Janice has earned $10 credit for providing this feedback.
13-Jul-2023
Thanks for letting us know. We have corrected it and given you $10 credit for pointing out incorrect answer.
02-Apr-2023
Account is not working
M has earned $10 credit for providing this feedback.
02-Apr-2023
Hello, Please contact support with the detailed issue.
23-Feb-2023
In the "Verify your address" page, in the "-Any other gocernment..." text, it should be written "goverment" instead of "gocernment", its a misspel that shpuld be corrected.
paul has earned $10 credit for providing this feedback.
23-Feb-2023
Thanks for the feedback. We have accepted the feedback and awarded you for reporting it.
09-Oct-2022
Hello, On iPhone app on notifications screen Welcome message is duplicated.
Marian has earned $10 credit for providing this feedback.
09-Oct-2022
Hello Marian, Thanks for the feedback. Yes, we have seen the issue. We will fix it in the next release.
01-Oct-2022
Hi! I on July 19th 2022 I asked if users can be able to block advisors…I see this feature was implemented but I was told it would not be possible. I never received credit for suggesting this feature.
Gillian has earned $10 credit for providing this feedback.
01-Oct-2022
We have approved it now.
27-Jul-2022
Prompt for update for the app but after updating the app the prompt still occurs. Restarting the app doesnt help. Please fix this
Lily has earned $10 credit for providing this feedback.
27-Jul-2022
Thanks for letting us know this issue. We will fix it in the next release.
05-Jul-2022
A read receipt when an advisor sees your request to have an idea on when to expect the request. Right now I have a few that I haven't received a response from and it would help to know if they have actually seen it without requesting another message using credits.
Tyler has earned $10 credit for providing this feedback.
05-Jul-2022
Yes, that's good suggestion. We will implement in the future.
23-Feb-2022
Have option to email our past readings. This way we can keep track of the advisors reading instead of scrolling up
Lily has earned $10 credit for providing this feedback.
23-Feb-2022
Hello Lily, That is very good suggestion. We have accepted your feedback and we will implement it in the future releases.
23-Jun-2021
Be able to tip advisors. I would love to be able to give April Thomas a tip!
Tyra Hickman has earned $10 credit for providing this feedback.
23-Jun-2021
Yes, that is very good suggestion. We will implement it in the future releases. Your suggestion is accepted and we have given you $10 as reward.
03-May-2021
I wish clients were able to opt in and out of being asked to purchase services. More and more advisors don’t answer your question that you paid for but instead advise you to purchase a cleanse or whatever. Sometimes clients just want their questions answered and don’t want to be hustled.
Gillian has earned $10 credit for providing this feedback.
03-May-2021
Advisors may suggest services if they feel it can help you. If you are not interested then you can tell them that you don't want any services. If advisors don't reply to your question then you can always ask for refund.
14-Feb-2021
In the latest updated app searching on home services screen freezes app.
Carolina Connor has earned $10 credit for providing this feedback.
14-Feb-2021
Thanks for letting us know this bug. We will fix it in the next update.
19-Dec-2020
Although when you submit a question there’s a category for film/tv/entertainment.. but they don’t have a section of it on the main quiz page to only answer those type of questions
Dl has earned $10 credit for providing this feedback.
19-Dec-2020
Yes you are right, this is bug. We will fix it.
25-Nov-2020
Should be able to send a picture
Ruth Ann Gregory has earned $10 credit for providing this feedback.
25-Nov-2020
It's already there. Click on Attachment icon on Messages/Live Chat screen to send picture.
02-Nov-2020
I'm trying to buy Palm Reading service of $99.99 from Sheela. When I tap on buy button it doesn't do anything. Please fix this issue.
Maggie has earned $10 credit for providing this feedback.
02-Nov-2020
Thanks for letting us know. We have found the problem and fixed it. Please try again. We have given you $10 for reporting this bug.
17-Oct-2020
Please increase time for questions as 8 seconds is too less even to read some of the questions let alone to answer.
Lulu has earned $10 credit for providing this feedback.
17-Oct-2020
You are right, we will increase duration soon. Thanks for the feedback. We have awarded you $10 for such valuable feedback.