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Feedback

Emily

07-Nov-2023

When people have streams the number of people in it should go down when they leave

Emily has earned $10 credit for providing this feedback.

Support Response

07-Nov-2023

That is good suggestion. We have accepted it and rewarded you.

Janice

13-Jul-2023

In the quiz, the capital of the democratic republic of congo city is not Kinshasa but that's the answer..the answer is Kinshasa

Janice has earned $10 credit for providing this feedback.

Support Response

13-Jul-2023

Thanks for letting us know. We have corrected it and given you $10 credit for pointing out incorrect answer.

M

02-Apr-2023

Account is not working

M has earned $10 credit for providing this feedback.

Support Response

02-Apr-2023

Hello, Please contact support with the detailed issue.

paul

23-Feb-2023

In the "Verify your address" page, in the "-Any other gocernment..." text, it should be written "goverment" instead of "gocernment", its a misspel that shpuld be corrected.

paul has earned $10 credit for providing this feedback.

Support Response

23-Feb-2023

Thanks for the feedback. We have accepted the feedback and awarded you for reporting it.

Marian

09-Oct-2022

Hello, On iPhone app on notifications screen Welcome message is duplicated.

Marian has earned $10 credit for providing this feedback.

Support Response

09-Oct-2022

Hello Marian, Thanks for the feedback. Yes, we have seen the issue. We will fix it in the next release.

Gillian

01-Oct-2022

Hi! I on July 19th 2022 I asked if users can be able to block advisors…I see this feature was implemented but I was told it would not be possible. I never received credit for suggesting this feature.

Gillian has earned $10 credit for providing this feedback.

Support Response

01-Oct-2022

We have approved it now.

Lily

27-Jul-2022

Prompt for update for the app but after updating the app the prompt still occurs. Restarting the app doesnt help. Please fix this

Lily has earned $10 credit for providing this feedback.

Support Response

27-Jul-2022

Thanks for letting us know this issue. We will fix it in the next release.

Tyler

05-Jul-2022

A read receipt when an advisor sees your request to have an idea on when to expect the request. Right now I have a few that I haven't received a response from and it would help to know if they have actually seen it without requesting another message using credits.

Tyler has earned $10 credit for providing this feedback.

Support Response

05-Jul-2022

Yes, that's good suggestion. We will implement in the future.

Lily

23-Feb-2022

Have option to email our past readings. This way we can keep track of the advisors reading instead of scrolling up

Lily has earned $10 credit for providing this feedback.

Support Response

23-Feb-2022

Hello Lily, That is very good suggestion. We have accepted your feedback and we will implement it in the future releases.

Tyra Hickman

23-Jun-2021

Be able to tip advisors. I would love to be able to give April Thomas a tip!

Tyra Hickman has earned $10 credit for providing this feedback.

Support Response

23-Jun-2021

Yes, that is very good suggestion. We will implement it in the future releases. Your suggestion is accepted and we have given you $10 as reward.

Gillian

03-May-2021

I wish clients were able to opt in and out of being asked to purchase services. More and more advisors don’t answer your question that you paid for but instead advise you to purchase a cleanse or whatever. Sometimes clients just want their questions answered and don’t want to be hustled.

Gillian has earned $10 credit for providing this feedback.

Support Response

03-May-2021

Advisors may suggest services if they feel it can help you. If you are not interested then you can tell them that you don't want any services. If advisors don't reply to your question then you can always ask for refund.

Carolina Connor

14-Feb-2021

In the latest updated app searching on home services screen freezes app.

Carolina Connor has earned $10 credit for providing this feedback.

Support Response

14-Feb-2021

Thanks for letting us know this bug. We will fix it in the next update.

Dl

19-Dec-2020

Although when you submit a question there’s a category for film/tv/entertainment.. but they don’t have a section of it on the main quiz page to only answer those type of questions

Dl has earned $10 credit for providing this feedback.

Support Response

19-Dec-2020

Yes you are right, this is bug. We will fix it.

Ruth Ann Gregory

25-Nov-2020

Should be able to send a picture

Ruth Ann Gregory has earned $10 credit for providing this feedback.

Support Response

25-Nov-2020

It's already there. Click on Attachment icon on Messages/Live Chat screen to send picture.

Maggie

02-Nov-2020

I'm trying to buy Palm Reading service of $99.99 from Sheela. When I tap on buy button it doesn't do anything. Please fix this issue.

Maggie has earned $10 credit for providing this feedback.

Support Response

02-Nov-2020

Thanks for letting us know. We have found the problem and fixed it. Please try again. We have given you $10 for reporting this bug.

Lulu

17-Oct-2020

Please increase time for questions as 8 seconds is too less even to read some of the questions let alone to answer.

Lulu has earned $10 credit for providing this feedback.

Support Response

17-Oct-2020

You are right, we will increase duration soon. Thanks for the feedback. We have awarded you $10 for such valuable feedback.

Bex

25-Aug-2020

Dont know if it would be possible but could have a search option so you can search by a certain word in your replies eg- there was a reading where one of your readers a couple of months ago said i would get offered a new job and it would be linked to insurance. Can't remember who predicted this but they was right and i want to leave feedback. But i now have to go through all my readings to try and find out who said it. But if there was a search function on messages, i could just search for word 'insurance' and would bring up that reply. Thanks

Bex has earned $10 credit for providing this feedback.

Support Response

25-Aug-2020

That is a very good idea. We have passed it to our development team. We will implement it in future releases. Your feedback is accepted and you are rewarded with $10.

Josh Scott

17-May-2020

Have a category which shows which psychic you have not messaged or when on live chat with

Josh Scott has earned $10 credit for providing this feedback.

Support Response

17-May-2020

Hello Josh, It is a very good suggestion. We have discussed it with our technical team and we accept this suggestion. We will implement it in future releases. You have been rewarded with $10 for providing this valuable feature.

Alix Hawks

11-May-2020

There is a badge number and image even after clearing all badge counts on More menus. It seems that it is for checkin menu which is disabled now.

Alix Hawks has earned $10 credit for providing this feedback.

Support Response

11-May-2020

Thanks for the pointing out this error. We have investigated the issue and found that this is a bug. We will fix this bug in future releases. Your error report is accepted and we have rewarded you $10.

Avya

17-Apr-2020

I suggest moving favourites to home screen so that we can quickly access our favourite advisors. You can add two tabs on home screen - All and Favourites.

Avya has earned $10 credit for providing this feedback.

Support Response

17-Apr-2020

This is very good suggestion. We have added it in our to-do list and will implement it in future releases.