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Feedback

Love

24-Aug-2019

I like how Facebook has the green dot next to pictures showing that the individual is online. I definitely think it would be beneficial to have a green dot next to the Advisors’ pics..especially when I’m waiting for my advisor to come online through messages..I rather see the green dot than to leave my message section and have to go to the advisor filter just see if my advisor is online

Love has earned $10 credit for providing this feedback.

Support Response

05-Sep-2019

Thank you for valuable feedback. We have accepted your suggestion and we will implement it in next app update.

Melissa

07-Sep-2019

Hello! One thing I can suggest for the app is that you activate w 5.99 button for credits. Every time I want to contact an advisor that charges 5.99 I have to buy a 6.99 credit. Thank you very much for your time!

Melissa has earned $10 credit for providing this feedback.

Support Response

07-Sep-2019

Thank you for feedback. We have added $5.99 button as it was missing. Your suggestion is approved and you have earned $10.

Gillian

12-Sep-2019

Users should be able to “agree” or “disagree” on other users testimonials. For example if they find it helpful or they’ve experienced the same. Almost like hitting the like button on social media platforms.

Gillian has earned $10 credit for providing this feedback.

Support Response

12-Sep-2019

Thank you for the feedback. This is a useful suggestion. We will implement it in upcoming updates. You have earned $10 credit for providing this feature suggestion.

Tom Penny

03-Oct-2019

Make it so you know if a psychic has read your message

Tom Penny has earned $10 credit for providing this feedback.

 
 

Tom Penny

14-Oct-2019

I have found myself on multiple occasions wishing I could paste in my message this would allow me to quote things and write on a different platform if I wished to allowing users to paste in text would be useful

Tom Penny has earned $10 credit for providing this feedback.

Support Response

15-Oct-2019

Thanks for letting us know this useful feature. We will implement it in next release.

Gillian

13-Nov-2019

There are some typos. Testimonial Balance is spelled wrong. It was spelled as “balace” when it should be “balance”.

Gillian has earned $10 credit for providing this feedback.

Support Response

13-Nov-2019

Thank you for pointing out typo. Your feedback has been accepted.

Miranda

03-Dec-2019

It would be amazing to have online chat. U pay an amount of money, and the chat is either available for 10-15 minutes depending how much the prices are. It's a good experience. I would lower maybe the prices just a little bit , to be fair.

Miranda has earned $10 credit for providing this feedback.

Support Response

03-Dec-2019

Thanks for valuable feedback. It's a good suggestion. We will implement it in future. We have given you $10 credit for suggesting this new feature.

BLim

13-Jan-2020

Why is that some physics change there price a lot? There is one physic who changes there price too much and one minute it’s 1.99 and then 4.99. It’s not consistent and discourage me from asking them a question. Can pricing be based off of testimonials and feedback? Like a ranking system

BLim has earned $10 credit for providing this feedback.

Support Response

13-Jan-2020

Hello, Advisors are allowed to change their prices as per their wish. You always see prices mentioned everywhere so you know what you are paying for.

Navya

03-Feb-2020

Can you add feature to email chat history?

Navya has earned $10 credit for providing this feedback.

Support Response

03-Feb-2020

This is good suggestion. We have added it in our to-do list and will implement in future.

Lauren

10-Feb-2020

Request of having a search in an individual chat to go back to a specific reading. As many like to read back and see how things have happened

Lauren has earned $10 credit for providing this feedback.

Support Response

10-Feb-2020

That is a very good suggestion. We have added it in our to-do list.

Alberta

13-Feb-2020

Please add a feature to send message to multiple advisors simultaneously.

Alberta has earned $10 credit for providing this feedback.

Support Response

13-Feb-2020

Thanks for submitting feedback. This is a good suggestion. We have accepted this suggestion and have added it in our to-do list.

Dl

17-Feb-2020

Every time I go to pay through PayPal it tells me my card number is incomplete when i put an amount in

Dl has earned $10 credit for providing this feedback.

Support Response

17-Feb-2020

Thanks for letting us know this bug. We are working on fixing it. Since it's a genuine bug, your report is accepted and you have been rewarded with $10 FREE Credit. You can use pp to purchase while we fix this bug.

Dyuti

08-Apr-2020

Since the pricing of the advisors continues to change, the favourites who we get notifications about being online for could also mention at which rate they are currently online. That would help me. Thanks

Dyuti has earned $10 credit for providing this feedback.

Support Response

15-Apr-2020

This is good suggestion, we accept it. We will implement it in future releases.

Avya

17-Apr-2020

I suggest moving favourites to home screen so that we can quickly access our favourite advisors. You can add two tabs on home screen - All and Favourites.

Avya has earned $10 credit for providing this feedback.

Support Response

17-Apr-2020

This is very good suggestion. We have added it in our to-do list and will implement it in future releases.

Alix Hawks

11-May-2020

There is a badge number and image even after clearing all badge counts on More menus. It seems that it is for checkin menu which is disabled now.

Alix Hawks has earned $10 credit for providing this feedback.

Support Response

11-May-2020

Thanks for the pointing out this error. We have investigated the issue and found that this is a bug. We will fix this bug in future releases. Your error report is accepted and we have rewarded you $10.

Josh Scott

17-May-2020

Have a category which shows which psychic you have not messaged or when on live chat with

Josh Scott has earned $10 credit for providing this feedback.

Support Response

17-May-2020

Hello Josh, It is a very good suggestion. We have discussed it with our technical team and we accept this suggestion. We will implement it in future releases. You have been rewarded with $10 for providing this valuable feature.

Bex

25-Aug-2020

Dont know if it would be possible but could have a search option so you can search by a certain word in your replies eg- there was a reading where one of your readers a couple of months ago said i would get offered a new job and it would be linked to insurance. Can't remember who predicted this but they was right and i want to leave feedback. But i now have to go through all my readings to try and find out who said it. But if there was a search function on messages, i could just search for word 'insurance' and would bring up that reply. Thanks

Bex has earned $10 credit for providing this feedback.

Support Response

25-Aug-2020

That is a very good idea. We have passed it to our development team. We will implement it in future releases. Your feedback is accepted and you are rewarded with $10.

Lulu

17-Oct-2020

Please increase time for questions as 8 seconds is too less even to read some of the questions let alone to answer.

Lulu has earned $10 credit for providing this feedback.

Support Response

17-Oct-2020

You are right, we will increase duration soon. Thanks for the feedback. We have awarded you $10 for such valuable feedback.

Maggie

02-Nov-2020

I'm trying to buy Palm Reading service of $99.99 from Sheela. When I tap on buy button it doesn't do anything. Please fix this issue.

Maggie has earned $10 credit for providing this feedback.

Support Response

02-Nov-2020

Thanks for letting us know. We have found the problem and fixed it. Please try again. We have given you $10 for reporting this bug.

Ruth Ann Gregory

25-Nov-2020

Should be able to send a picture

Ruth Ann Gregory has earned $10 credit for providing this feedback.

Support Response

25-Nov-2020

It's already there. Click on Attachment icon on Messages/Live Chat screen to send picture.