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Feedback

Tyra Hickman

23-Jun-2021

Be able to tip advisors. I would love to be able to give April Thomas a tip!

Tyra Hickman has earned $10 credit for providing this feedback.

Support Response

23-Jun-2021

Yes, that is very good suggestion. We will implement it in the future releases. Your suggestion is accepted and we have given you $10 as reward.

Gillian

03-May-2021

I wish clients were able to opt in and out of being asked to purchase services. More and more advisors don’t answer your question that you paid for but instead advise you to purchase a cleanse or whatever. Sometimes clients just want their questions answered and don’t want to be hustled.

Gillian has earned $10 credit for providing this feedback.

Support Response

03-May-2021

Advisors may suggest services if they feel it can help you. If you are not interested then you can tell them that you don't want any services. If advisors don't reply to your question then you can always ask for refund.

Carolina Connor

14-Feb-2021

In the latest updated app searching on home services screen freezes app.

Carolina Connor has earned $10 credit for providing this feedback.

Support Response

14-Feb-2021

Thanks for letting us know this bug. We will fix it in the next update.

Dl

19-Dec-2020

Although when you submit a question there’s a category for film/tv/entertainment.. but they don’t have a section of it on the main quiz page to only answer those type of questions

Dl has earned $10 credit for providing this feedback.

Support Response

19-Dec-2020

Yes you are right, this is bug. We will fix it.

Ruth Ann Gregory

25-Nov-2020

Should be able to send a picture

Ruth Ann Gregory has earned $10 credit for providing this feedback.

Support Response

25-Nov-2020

It's already there. Click on Attachment icon on Messages/Live Chat screen to send picture.

Maggie

02-Nov-2020

I'm trying to buy Palm Reading service of $99.99 from Sheela. When I tap on buy button it doesn't do anything. Please fix this issue.

Maggie has earned $10 credit for providing this feedback.

Support Response

02-Nov-2020

Thanks for letting us know. We have found the problem and fixed it. Please try again. We have given you $10 for reporting this bug.

Lulu

17-Oct-2020

Please increase time for questions as 8 seconds is too less even to read some of the questions let alone to answer.

Lulu has earned $10 credit for providing this feedback.

Support Response

17-Oct-2020

You are right, we will increase duration soon. Thanks for the feedback. We have awarded you $10 for such valuable feedback.

Rebecca

25-Aug-2020

Dont know if it would be possible but could have a search option so you can search by a certain word in your replies eg- there was a reading where one of your readers a couple of months ago said i would get offered a new job and it would be linked to insurance. Can't remember who predicted this but they was right and i want to leave feedback. But i now have to go through all my readings to try and find out who said it. But if there was a search function on messages, i could just search for word 'insurance' and would bring up that reply. Thanks

Rebecca has earned $10 credit for providing this feedback.

Support Response

25-Aug-2020

That is a very good idea. We have passed it to our development team. We will implement it in future releases. Your feedback is accepted and you are rewarded with $10.

Josh Scott

17-May-2020

Have a category which shows which psychic you have not messaged or when on live chat with

Josh Scott has earned $10 credit for providing this feedback.

Support Response

17-May-2020

Hello Josh, It is a very good suggestion. We have discussed it with our technical team and we accept this suggestion. We will implement it in future releases. You have been rewarded with $10 for providing this valuable feature.

Alix Hawks

11-May-2020

There is a badge number and image even after clearing all badge counts on More menus. It seems that it is for checkin menu which is disabled now.

Alix Hawks has earned $10 credit for providing this feedback.

Support Response

11-May-2020

Thanks for the pointing out this error. We have investigated the issue and found that this is a bug. We will fix this bug in future releases. Your error report is accepted and we have rewarded you $10.

Avya

17-Apr-2020

I suggest moving favourites to home screen so that we can quickly access our favourite advisors. You can add two tabs on home screen - All and Favourites.

Avya has earned $10 credit for providing this feedback.

Support Response

17-Apr-2020

This is very good suggestion. We have added it in our to-do list and will implement it in future releases.

Dyuti

08-Apr-2020

Since the pricing of the advisors continues to change, the favourites who we get notifications about being online for could also mention at which rate they are currently online. That would help me. Thanks

Dyuti has earned $10 credit for providing this feedback.

Support Response

15-Apr-2020

This is good suggestion, we accept it. We will implement it in future releases.

Dl

17-Feb-2020

Every time I go to pay through PayPal it tells me my card number is incomplete when i put an amount in

Dl has earned $10 credit for providing this feedback.

Support Response

17-Feb-2020

Thanks for letting us know this bug. We are working on fixing it. Since it's a genuine bug, your report is accepted and you have been rewarded with $10 FREE Credit. You can use pp to purchase while we fix this bug.

Alberta

13-Feb-2020

Please add a feature to send message to multiple advisors simultaneously.

Alberta has earned $10 credit for providing this feedback.

Support Response

13-Feb-2020

Thanks for submitting feedback. This is a good suggestion. We have accepted this suggestion and have added it in our to-do list.

Lauren

10-Feb-2020

Request of having a search in an individual chat to go back to a specific reading. As many like to read back and see how things have happened

Lauren has earned $10 credit for providing this feedback.

Support Response

10-Feb-2020

That is a very good suggestion. We have added it in our to-do list.

Navya

03-Feb-2020

Can you add feature to email chat history?

Navya has earned $10 credit for providing this feedback.

Support Response

03-Feb-2020

This is good suggestion. We have added it in our to-do list and will implement in future.

JLim

13-Jan-2020

Why is that some physics change there price a lot? There is one physic who changes there price too much and one minute it’s 1.99 and then 4.99. It’s not consistent and discourage me from asking them a question. Can pricing be based off of testimonials and feedback? Like a ranking system

JLim has earned $10 credit for providing this feedback.

Support Response

13-Jan-2020

Hello, Advisors are allowed to change their prices as per their wish. You always see prices mentioned everywhere so you know what you are paying for.

Miranda

03-Dec-2019

It would be amazing to have online chat. U pay an amount of money, and the chat is either available for 10-15 minutes depending how much the prices are. It's a good experience. I would lower maybe the prices just a little bit , to be fair.

Miranda has earned $10 credit for providing this feedback.

Support Response

03-Dec-2019

Thanks for valuable feedback. It's a good suggestion. We will implement it in future. We have given you $10 credit for suggesting this new feature.

Gillian

13-Nov-2019

There are some typos. Testimonial Balance is spelled wrong. It was spelled as “balace” when it should be “balance”.

Gillian has earned $10 credit for providing this feedback.

Support Response

13-Nov-2019

Thank you for pointing out typo. Your feedback has been accepted.

Tom Penny

14-Oct-2019

I have found myself on multiple occasions wishing I could paste in my message this would allow me to quote things and write on a different platform if I wished to allowing users to paste in text would be useful

Tom Penny has earned $10 credit for providing this feedback.

Support Response

15-Oct-2019

Thanks for letting us know this useful feature. We will implement it in next release.