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Feedback

Sarah B.

31-Oct-2020

I submitted 2 questions for quiz to earn credit. now, I can't see the status of it nor did I receive a notification about the status of it. There has to be a bug in the app. I restarted my phone and the app and still has no status of it and it doesn't show my questions I submitted. anymore.

Support Response

31-Oct-2020

Those questions are rejected.

Lacinda Hively

29-Oct-2020

This app is very useful and helps with your life questions

 
 

Lee Spencer

24-Oct-2020

I keep getting free quiz questions but can't find where to answer the questions. If I press the notification, it takes me to my statistics but I can't get to the questions. I'm sure I'm not the only one that has this problem so I thought I'd ask on here.

Support Response

24-Oct-2020

You need to update app.

Patria Williams

24-Oct-2020

Psychic reading are awesome and the app is great I had a reading and the reading was so amazing will I always recommend to anyone

 
 

Patria Williams

23-Oct-2020

Really great service

 
 

THE TRUTH 101

19-Oct-2020

Customers need an option to leave a side note knowing who they tried to get readings from. Some psychics claim they can't connect & refund the money. Its kinda hard remembering what psychics you have not tried yet.

 
 

FATIMA

19-Oct-2020

It would be a great idea to add a pick a tarot card

 
 

Ricshuna

18-Oct-2020

I love this app already

 
 

Lulu

17-Oct-2020

Please increase time for questions as 8 seconds is too less even to read some of the questions let alone to answer.

Lulu has earned $10 credit for providing this feedback.

Support Response

17-Oct-2020

You are right, we will increase duration soon. Thanks for the feedback. We have awarded you $10 for such valuable feedback.

Sarbani Mohanty

16-Oct-2020

Why not launch Video chat option?

Support Response

17-Oct-2020

Video chat does work. Please update app to the latest version. If problem persist then contact support with screenshot of the issue.

Kirushantini

16-Oct-2020

The advisors appear online but they don’t respond at all. I used to send my message and wait for whole day because they are online. I am not sure if they purposely ignore the messages because that’s not cool at all.If the advisors are not available to reply,do not appear online.I would suggest to give estimation time notification for the users to know which advisor is available for immediate reply.

Support Response

17-Oct-2020

Please use live chat, phone or video for instant reading. Message are not guaranteed to be replied.

Gillian

15-Oct-2020

I’m am unable to purchase credit-it goes through as “purchased” but then it prompts me to buy again.

Support Response

15-Oct-2020

Delete app and reinstall.

THE TRUTH 101

11-Oct-2020

Psychics are leaving there green light on overnight without them being on there. It gets really irritating when all they have to do is log off. Us customers can go to another advisor than just sit there waiting on them. Inactive with a certain amount of time should automatically log them off...

 
 

SS

11-Oct-2020

I love this app so much. It's so easy to use and very affordable.

 
 

Sarah B.

10-Oct-2020

A suggestion: Some advisors ask for a little detail about a situation that clients are dealing with to connect with clients energy. Is it possible to have 300 words at the most to give the advisor details on a situation instead of 250 words to describe the clients situation? Thank you.

Support Response

10-Oct-2020

Please use live chat/phone or video reading.

Sara

03-Oct-2020

Check in & credit won’t work

Support Response

03-Oct-2020

Please update app and retry.

Kayy

01-Oct-2020

How much money will give me 12 minutes on live chat?

Support Response

01-Oct-2020

Rate for each advisor is different, you can see their rates on their profile card.

Tonya

01-Oct-2020

I suggest that a feature could be level of a queue to see how many are ahead of you before your message will be answered. This way for some who want or hope for an immediate response will see how many respondents are ahead of your message in line. Some psychics are faster at responding than others. It gives the user an opportunity to utilize another instead of waiting for longer response.

Support Response

01-Oct-2020

Please use Live Chat, Phone, Video for instant reading. Messages are not guaranteed.

Dl

01-Oct-2020

Everytime I watched the ad for checking in and doesn’t allow me get out the ad after it’s over. Even when the timer turns into an X. I literally have to tap in out of the app In order to get my credit for watching the ad

Support Response

01-Oct-2020

It's issue with ads and not our issue. We can't do anything. Close app and retry.

Adri

30-Sep-2020

It made a transaction on my card but did not get the credit

Support Response

30-Sep-2020

Please forward purchase receipt to support.