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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Cag09

13-Sep-2024

This is the answer app. I love it. Everyone is so great and wonderful

 
 

Krista

15-Sep-2024

You should have a daily spin reward to earn percentage off.

 
 

Derek

19-Sep-2024

At time when the prices for advisor go up the app doesn’t tell the user that the prices are up. So maybe a good idea would be to tell the user that the prices are up and the new price is 1.99 instead of .99. This will be a proactive approach rather than user trying to figure out that by not being able to type and seeing you need credit .

 
 

Louette Cloete

12-Nov-2024

Hi there I would like to suggest this additional tool for your app, if I may. A big frustration for clients are when you have paid for a reading but then the advisor never responds or they did not even see your message. It would be great if a option could be added where you could send one free text message to the advisor where they are notified after a few hours that they did not view your message yet. Or, maybe a notification sound could be implemented, which will notify the advisor that there is an unread message? Anyway just a few suggestions from my side. Thank you still for the great app

Support Response

12-Nov-2024

You can delete message anytime and try other advisors or use live chat/phone/video.

paul

20-Nov-2024

When adding a picture of my POI or talk screenshots to send to the advisor, the app assumes this only refers to the requesters photo asking for a profile verification with ID. The send photo button muust not be limited to sending my photo, but also imaged of POI and screenshots, etc. This is pretty annoying, please correct. Thanks

Support Response

20-Nov-2024

Hello, It is not clear, please contact support.