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Feedback

Briauna

19-Sep-2019

I haven’t been back on the app for a while but I love the new updates and format... I do wish though that there was a daily spinner added so customers can win free credits that way as sometimes money is not always available and a little extra help is always appreciated!????????????????

 
 

Estrella

19-Sep-2019

Nice

 
 

96x

17-Sep-2019

Amazing app! A good feature would be for people in the comment section to be able to communicate with each other

 
 

Ashley

17-Sep-2019

They give good readings. I like them alot they are good too go to

 
 

Khalani

17-Sep-2019

I absolutely love this app! Only thing I dont like is when an advisor cannot connect, it doesn’t notify me on the app, only in my email. If it had a notification through the app, would be way better!!!

 
 

Hollie

17-Sep-2019

Great

 
 

Shivani

17-Sep-2019

if psychic hasnt been online in over 2 months, can they be deleted

Support Response

17-Sep-2019

Yes, they get deactivated if they are absent for more than a week.

Aminah

16-Sep-2019

The psychic on this app are accurate

 
 

Celine

16-Sep-2019

It is good for customers able to know when their favourite advisors away for days.. mention specifically so that they won't wait that long to get an answer..

Support Response

16-Sep-2019

When advisors are away, they don't appear on Home screen. If you have messages with such advisors you can see them on Archived Messages screen.

Michele Sajous

15-Sep-2019

Psychics respond fast and are accurate

 
 

Cecilia Mcgee

15-Sep-2019

This is a very accurate app very nice people they reply is a timely matter

 
 

Ocean Evans

14-Sep-2019

This app is awesome!

 
 

Gillian

14-Sep-2019

There should a “nudge” button to let an advisor know that you stopped by and would like to talk.

Support Response

14-Sep-2019

Hello, You can chat/talk to advisor without nudging them as you can see their online status. There is already online status so adding nudge will not add any value to the app.

Kimberly Hallmark

13-Sep-2019

When a psychic rejects a request for a reading, there should be more of an explanation than cannot connect being the only choice for them to choose. If they do not do the reading type that is requested, they should always refund the reading and not reply saying they don’t do that type of reading while still charging the client.

Support Response

13-Sep-2019

Hello Kimberly, They don't reject request for reading but they refund your message if they can't 'connect or other reasons. They do have option for writing reason and they do write reason. It is up to them to write detailed reason.

Shivani

13-Sep-2019

It would be nice to know if a psychic has seen your message and is in the process of responding. There has been times when i delete but theyre supposedly in the process of answering! but i just thought they missed the message.

Support Response

13-Sep-2019

This feature is not possible right now. You should wait for advisors to reply before deleting.

Ayana

12-Sep-2019

Good job guys

 
 

Melissa

12-Sep-2019

I feel like the advisors that cost more than 3.99 should respond with more details than just a one lined sentence. I spend a lot of money on this app and it’s very disappointing when I feel my money is not valuable with some of the advisors.

Support Response

12-Sep-2019

Hello Melissa, Please contact us via contact so that we can resolve your issue.

Laura

12-Sep-2019

Suggestion - when someone leaves a review for a psychic are you able to link it to show who the reading is for? I.e someone leaves a review are you able to put maybe next to the reviewers name which psychic the review applies to. When you use your web browser version you can see testimonials but you never know who they are for unless someone mentions the name of the psychic, you notice a psychic has increased its rating reviews or you go through the psychics. Just be nice to know when you read peoples testimonials who they are for instead of having to go searching

Support Response

12-Sep-2019

Hello Laura, This feature is already in our to do list. We will implement it soon. You can use our mobile apps to see testimonials in better way.

Tonisha

12-Sep-2019

You should give like 5 dollar credit for people on there birthday

Support Response

12-Sep-2019

There are many more ways to earn FREE Credit which you can see on More -> Earn Cash & Free Credit screen.

Gillian

12-Sep-2019

Users should be able to “agree” or “disagree” on other users testimonials. For example if they find it helpful or they’ve experienced the same. Almost like hitting the like button on social media platforms.

Gillian has earned $10 credit for providing this feedback.

Support Response

12-Sep-2019

Thank you for the feedback. This is a useful suggestion. We will implement it in upcoming updates. You have earned $10 credit for providing this feature suggestion.