Feedback

02-Apr-2023

With regards to the rating, the helpful/not helpful vote, can you please make it less rigid? For instance, I mistakenly clicked on 'No' for one's rating comment, that's, it's not helpful but that wasn't intended. Wanted to undo the action and realize it was impossible so can you make it flexible?

03-Apr-2023

Loving this app..Although advisors take some time to respond to messages..I wish we knew which Advisors are instantly free to send messages

Hello, You can use live chat/phone/video for instant reading.

06-Apr-2023

Should be able to update review/testimonials. If you have only had 1 reading with an advisor and that reading has come true, be nice to be able to update review to say "X happened as advised by advisor". I know you can buy another reading in order to get another testimonial, but might not want another reading so would be good if you could just update your previous reviews

It is not possible to keep editing reviews all the time.

11-Apr-2023

Maybe could add an option to have a reading where, eg if advisor is using tarot, you could pay for a recorded video message, so you can see the cards and listen to what the advisor is saying. Similar to a live video reading but shorter in duration and can re-watch at any time, especially handy if not in the same time zone so is hard to get a live video reading.

You can request advisor for that, they can record video and upload.

18-Apr-2023

This is a good app to use and you will get the accurate information you need to help and about your relationship problem and other things

20-Apr-2023

Maybe have an option to buy e-cards eg at easter/Christmas or even just to say thank you for a couple of dollars to send to an advisor of your choice. Esp if a prediction has came true or an advisor has been really helpful could pay eg 3 dollars and send them an thank you e-card to show appreciation?

There is a feature which lets you tip advisor. You can use that.

21-Apr-2023

A feature that would allow you to pick the best reader that would fit your situation best. Like a short quiz: “do you like sugar coating or straightforward?” Things of that nature

Hello, It will not be possible to implement such features. You can filter advisors by testimonials, ratings, likes etc.

22-Apr-2023

Could do free credits for sharing the app on eg twitter /fb feed. Could upload an imagine of the app being shared for eg 25cent

23-Apr-2023

I went to do a testimonial on an advisor and told me I couldn’t because I haven’t had a reading with the advisor but I do

Hello, Please contact support.

29-Apr-2023

Should be able to add credit on the live chat page, rather then having to exit the chat to go and put more in. Or when chat expires have option to add more on straight away.

Unfortunately it can't be done. It has to go through Apple's/Google's payment flow which takes some time to process so it wouldn't be in real time even if we manage to implement it.

30-Apr-2023

There should be an option for the user to apply when the credit rans out and the last question wasnt answered.

01-May-2023

Readers actual schedule that they are online should be on here so that we know when they are actually available to do readings because some readers aren't online but it still show they are

27-Jun-2023

I love this app I recommend this to anybody

27-Jun-2023

Could I suggest sending notifications of specific chosen advisors when they are available for next month or week ahead? This would save having to relentlessly wait for them to come online.

Add them in your fav list.

26-May-2023

Not letting me send photos, doing it the normal way? Attaching photo to message and just the message is going through instead

Hello, We have checked and it is working. May be your photo is too large? Try reducing its size and retry. You should also update app to the latest version.

29-May-2023

Could create a dashboard tab showing eg most used advisors, most accurate (based on reviews), average time to reply, cost per message/min that renews every month so rather then having to scroll through different advisors, the customer can have all the info provided on one page and find advisor that suits there purpose quickly. Could also encourage customer to spend more, if they see that an advisor costs slightly more per message but replies faster/more accurate rather then picking an advisor based on how much per message?

It is already there, click on filter icon in the navigation (top left) and filter as per required parameter.

31-May-2023

Can an accuracy meter be added? For example, if you’ve done 3 or more readings with an advisor you can rate them on a scale. It would be more helpful than just reviews.

05-Jun-2023

You guys need more cheaper psychics

Hello, Psychics are not our employees. We are a marketplace and psychics can set their own rates. It is not up to us to set their rates. You can search cheaper rates by filtering with rates on the home screen.

10-Jun-2023

It is bot possible to delete a chat with an advisor, and i am sure like me many people have chats with advisors that have negative experience and want to delete them, not just Archive, but completely delete. Even the option of blocking the advisor does not delete the chat. I have about 5 chats i would like to delete and i cant. It is a jseful option amd popular apps like Purple Ocean have it. Thanks

Hello, It is not possible atm.

14-Jun-2023

I really enjoy the app. I get fast responses and they are very accurate. I will be recommending this to all my friends and family