Feedback
19-Sep-2019
I haven’t been back on the app for a while but I love the new updates and format... I do wish though that there was a daily spinner added so customers can win free credits that way as sometimes money is not always available and a little extra help is always appreciated!????????????????
19-Sep-2019
Nice
17-Sep-2019
Amazing app! A good feature would be for people in the comment section to be able to communicate with each other
17-Sep-2019
They give good readings. I like them alot they are good too go to
17-Sep-2019
I absolutely love this app! Only thing I dont like is when an advisor cannot connect, it doesn’t notify me on the app, only in my email. If it had a notification through the app, would be way better!!!
17-Sep-2019
Great
17-Sep-2019
if psychic hasnt been online in over 2 months, can they be deleted
17-Sep-2019
Yes, they get deactivated if they are absent for more than a week.
16-Sep-2019
The psychic on this app are accurate
16-Sep-2019
It is good for customers able to know when their favourite advisors away for days.. mention specifically so that they won't wait that long to get an answer..
16-Sep-2019
When advisors are away, they don't appear on Home screen. If you have messages with such advisors you can see them on Archived Messages screen.
15-Sep-2019
Psychics respond fast and are accurate
15-Sep-2019
This is a very accurate app very nice people they reply is a timely matter
14-Sep-2019
This app is awesome!
14-Sep-2019
There should a “nudge” button to let an advisor know that you stopped by and would like to talk.
14-Sep-2019
Hello, You can chat/talk to advisor without nudging them as you can see their online status. There is already online status so adding nudge will not add any value to the app.
13-Sep-2019
When a psychic rejects a request for a reading, there should be more of an explanation than cannot connect being the only choice for them to choose. If they do not do the reading type that is requested, they should always refund the reading and not reply saying they don’t do that type of reading while still charging the client.
13-Sep-2019
Hello Kimberly, They don't reject request for reading but they refund your message if they can't 'connect or other reasons. They do have option for writing reason and they do write reason. It is up to them to write detailed reason.
13-Sep-2019
It would be nice to know if a psychic has seen your message and is in the process of responding. There has been times when i delete but theyre supposedly in the process of answering! but i just thought they missed the message.
13-Sep-2019
This feature is not possible right now. You should wait for advisors to reply before deleting.
12-Sep-2019
Good job guys
12-Sep-2019
I feel like the advisors that cost more than 3.99 should respond with more details than just a one lined sentence. I spend a lot of money on this app and it’s very disappointing when I feel my money is not valuable with some of the advisors.
12-Sep-2019
Hello Melissa, Please contact us via contact so that we can resolve your issue.
12-Sep-2019
Suggestion - when someone leaves a review for a psychic are you able to link it to show who the reading is for? I.e someone leaves a review are you able to put maybe next to the reviewers name which psychic the review applies to. When you use your web browser version you can see testimonials but you never know who they are for unless someone mentions the name of the psychic, you notice a psychic has increased its rating reviews or you go through the psychics. Just be nice to know when you read peoples testimonials who they are for instead of having to go searching
12-Sep-2019
Hello Laura, This feature is already in our to do list. We will implement it soon. You can use our mobile apps to see testimonials in better way.
12-Sep-2019
You should give like 5 dollar credit for people on there birthday
12-Sep-2019
There are many more ways to earn FREE Credit which you can see on More -> Earn Cash & Free Credit screen.
12-Sep-2019
Users should be able to “agree” or “disagree” on other users testimonials. For example if they find it helpful or they’ve experienced the same. Almost like hitting the like button on social media platforms.
Gillian has earned $10 credit for providing this feedback.
12-Sep-2019
Thank you for the feedback. This is a useful suggestion. We will implement it in upcoming updates. You have earned $10 credit for providing this feature suggestion.