Feedback
Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
21-Sep-2019
The app is amazing
21-Sep-2019
Very good app accurate and always so kind.
21-Sep-2019
Would be great to have a chat section with the readers that isnt about a reading. Just to thank them. A button to recommend the psychic to other friends
21-Sep-2019
Thanks for submitting good suggestion, we have passed it to our management and if they accept it you will be notified.
19-Sep-2019
More earn credit option would be great
19-Sep-2019
I haven’t been back on the app for a while but I love the new updates and format... I do wish though that there was a daily spinner added so customers can win free credits that way as sometimes money is not always available and a little extra help is always appreciated!????????????????
19-Sep-2019
Nice
17-Sep-2019
Amazing app! A good feature would be for people in the comment section to be able to communicate with each other
17-Sep-2019
They give good readings. I like them alot they are good too go to
17-Sep-2019
I absolutely love this app! Only thing I dont like is when an advisor cannot connect, it doesn’t notify me on the app, only in my email. If it had a notification through the app, would be way better!!!
17-Sep-2019
Great
17-Sep-2019
if psychic hasnt been online in over 2 months, can they be deleted
17-Sep-2019
Yes, they get deactivated if they are absent for more than a week.
16-Sep-2019
The psychic on this app are accurate
16-Sep-2019
It is good for customers able to know when their favourite advisors away for days.. mention specifically so that they won't wait that long to get an answer..
16-Sep-2019
When advisors are away, they don't appear on Home screen. If you have messages with such advisors you can see them on Archived Messages screen.
15-Sep-2019
Psychics respond fast and are accurate
15-Sep-2019
This is a very accurate app very nice people they reply is a timely matter
14-Sep-2019
This app is awesome!
14-Sep-2019
There should a “nudge” button to let an advisor know that you stopped by and would like to talk.
14-Sep-2019
Hello, You can chat/talk to advisor without nudging them as you can see their online status. There is already online status so adding nudge will not add any value to the app.
13-Sep-2019
When a psychic rejects a request for a reading, there should be more of an explanation than cannot connect being the only choice for them to choose. If they do not do the reading type that is requested, they should always refund the reading and not reply saying they don’t do that type of reading while still charging the client.
13-Sep-2019
Hello Kimberly, They don't reject request for reading but they refund your message if they can't 'connect or other reasons. They do have option for writing reason and they do write reason. It is up to them to write detailed reason.
13-Sep-2019
It would be nice to know if a psychic has seen your message and is in the process of responding. There has been times when i delete but theyre supposedly in the process of answering! but i just thought they missed the message.
13-Sep-2019
This feature is not possible right now. You should wait for advisors to reply before deleting.
12-Sep-2019
Good job guys