Client Login / Advisor Login / Join as Advisor / Contact

Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Gina

26-Oct-2019

Maybe show how much longer a psychic will be available for? Or the next scheduled time they will be available?

 
 

Harshitha H

26-Oct-2019

It is super and true reading

 
 

Hay

26-Oct-2019

This has truly changed my life. I am so thankful that I came across this app. Everything was exactly as I was told. Thank you!!

 
 

Tia

24-Oct-2019

Everyting is awsome with this i love this soo much the app thanks for this app

 
 

Princy

24-Oct-2019

It works great , responses are also quick . It would be more better if there is online chat session than msg or calls. It will be more easier and will got more time to get answer clearly . But through text msg , some of the question are not been responded clearly sometimes.

 
 

Stephanie

24-Oct-2019

Love Sara she’s great!

 
 

Kristina M

22-Oct-2019

The readers should be more details in the responses. You waste a lot of money to only get a one sentence reply. It isn't fair. They should tell you a bit more. Thank you .

 
 

Priyal Jain

22-Oct-2019

Ur support system should reply instantly so that customers rely on ur aap

 
 

Tom Penny

22-Oct-2019

Apple family sharing has a feature where the parent can limit what other members buy by using an ask feature. When someone wants to make a purchase they will have to ask them. As there is often a delay and you will likely not be using the app when the payment goes through you will pay money for credit but you will receive nothing. I am currently due a £3.99 purchase and a £9.99 purchase cause of this and it’s pretty annoying.

Support Response

22-Oct-2019

We don't process payment, Apple does so you can contact them to fix whatever payment issue you are facing. You can Google search on how payment works on Appstores.

Love

22-Oct-2019

I suggest you should put the advisors last login in time whether it was 10 min ago or 3days ago so clients can have an idea ... the psychic site oranum does it

 
 

Chris Carter

21-Oct-2019

Y’all should give a free pass

 
 

Tom Penny

21-Oct-2019

On multiple occasions I have been falsely charged money due to the Apple family sharing feature where users have to ask a parent to make a purchase I have made a £3.99 purchase and received nothing and I have mad £5.99 purchase and received nothing

Support Response

21-Oct-2019

Please contact Apple as they process payment.

Love

20-Oct-2019

Hey I think it would be cool to see the last time the advisors logged in .. for example whether it was 10 min ago or 3 days .. so that’ll give us an idea of their availability instead of people writing in testimonies when are you coming back or assuming the advisor has been gone for a while... I know the psychic site oranum does that

 
 

Brent

20-Oct-2019

Great app helped me find out the love of my life is really for me thanks for helping ken

 
 

Rashdah

20-Oct-2019

A sort option for fave readers online only so you choose specific readers quickly

 
 

Tom Penny

19-Oct-2019

Give people ability to see a graph which shows what hours of the day psychics are online on by showing what hours make up the highest percent of their online hours. Basically a bar graph with a bar for every hour with the scale at the side being “percentage of time online”. Let’s say a psychic spends 25% of their time on the app at 6pm; you can show that as a bar graph where the bar is at the height of 25% and the bar is called “6pm”. This would be useful so people can have a wider range of psychics to choose from if they need a specific kind in a hurry because they can see who is online soon rather than just who is online. This can also be useful if someone needs a psychic they know and trust in a hurry, but they don’t know if they are online soon enough to help them as this allows them to know to go to another psychic or not. Or you could just show the time zones the physics live in.

 
 

Laura

18-Oct-2019

Perhaps there could be an option to remove your review? Sometimes I know people can put reviews that they later regret putting or may say something hasn’t come to pass then has? I think there should be an option to remove the review or even an edit button at least so people can edit a typo on their review or provide an update?

 
 

Tisha

18-Oct-2019

First time customer and I love the app

 
 

Hay

18-Oct-2019

Awesome

 
 

Briana

17-Oct-2019

This app is phenomenal. Whenever I am needing to know something or just unsure about a certain situation, I know that I can turn here for the answer. I do think that there should maybe be a free question maybe every month. You gain one free question to ask. I have not had any issues with this app.