Feedback

23-Jan-2023

Hi there i would like to suggest a new feature: What about an option where you could spin a wheel in order to win certain prizes?

Hello, It is a psychic app and not casino app.

06-Feb-2023

The questions are not working. It says something about “POST”

Sorry not sure what you mean? Try again and if there is any issue then let us know with more details via support/contact us page.

15-Feb-2023

Limit the number of reviews one person can leave per day. Some advisors have multiple reviews by the same person, sometimes several times a day. This is misleading and makes it seems like the advisor is connecting with more people than they really are.

Hello, We can't limit number of reviews as you get review credit per reading and you can leave as many reviews as you wish for any advisors.

16-Feb-2023

Could use data analytics for eg how accurate a reading is. Could have a box next to the reading and if it comes true, could tick that box. This data could then be collected and there could be a tab on the advisor's page for eg accuracy and could filter by eg percent of accurate readings inelastic yr,6 months etc. This could be done by testimonials, however if you leave a review after your reading, then you can not update this review at a later date to say it came true/didn't come true. Would be good to have data to show how accurate they are and then the advisors could also use it as they could justify higher prices etc if they have a high percent of accuracy.

Hello, It is not possible to measure this.

21-Feb-2023

Add the feature to archive/delete Conversarions with qdvisors in the Message section. This option is available on Purple Ocean, and other similar apps, but here i cannot delete the entire conversation. For example there are converaations that i dont like and the panel is cluttered, but i cant either arhive or delete and i think its annoying for an user expwrieence. thx

You, this feature is already there. Swipe left to hide/archive messages. You can see hidden messages from More -> Archived menu.

23-Feb-2023

In the "Verify your address" page, in the "-Any other gocernment..." text, it should be written "goverment" instead of "gocernment", its a misspel that shpuld be corrected.

paul has earned $10 credit for providing this feedback.

Thanks for the feedback. We have accepted the feedback and awarded you for reporting it.

26-Feb-2023

I suggest that, a client should be able to rate an advisor only after a reading and not randomly. I've realized some advisors are highly rated a lot of times continuously by one individual and this will put the advisor at the topmost rank. Sometimes, clients just rate. I don't know of it's planned with the advisor or not.

Hello, You can only rate after getting a reading. You get one testimonial credit per reading. You can rate advisor as many credit as you get.

27-Feb-2023

Hii. I want to suggest you coming up with different background colors or themes. I haven't found the option of changing themes to a darker color as I prefer. So in case that option isn't here, you can consider it. Thank you

28-Feb-2023

Hi. I suggest you add from most favored(favorite) to least favored(favorite) to the category...

03-Mar-2023

When i play "Capital cities" cathegory in questions to earn credit, the past several days it started to give questions from cricket cathegory mixed with capital cities questions, and as i know nothing abt cricket its a bit troubling interferes with the selected game type, kindly have someone check this, thank u

You have used all questions from that category so try other categories.

03-Mar-2023

Be able to pay another way , rather than just applepay

Hello, We don't process payment so we can't provide any options. Payments are processed by Apple. You can request them to allow you more options.

07-Mar-2023

A new feature that tells you last time a reader has been really online because now it says there's are online even when they aren't really online it should be something to let customers know when the last time the reader has done a reading

08-Mar-2023

If advisor is not able to do the reading, we should be given our coins back.

Hello, This feature already exist.

10-Mar-2023

Could have a button to "go to the top" of the page. I have had many readings and scrolling back to the top of the readings to find a certain prediction takes awhile as had so many readings. Or a search function so can search eg a point of interest's name so can see the readings applicable to that person (the person you are asking about,not the advisor).

Hello, Unfortunately it is not possible to implement this feature inside messages scroll section.

14-Mar-2023

One time free follow up question from the advisors to client pertaining to the reading given, this is for clarification purposes.

You can leave testimonial for the same.

17-Mar-2023

Hi. With the testimonials, apart from the recent category, I suggest the rest of the categories should be sorted according to dates and not just randomly. Example, for the 'most helpful' category, it should begin from the most recent date, then as we scroll down, we get to the older dates, in that order.

27-Mar-2023

My suggested new feature is after a certain amount of money is added to someone’s account they should get a $5-$10 credit

29-Mar-2023

I think the advisors should pick there best client each month and give them a 30 min read for free each month

31-Mar-2023

Maybe could have a filter for my/customer's "most used", or "most visited advisor" to arrange them from your most used to your least used advisor.

02-Apr-2023

Account is not working

M has earned $10 credit for providing this feedback.

Hello, Please contact support with the detailed issue.