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Lindsey

06-Sep-2020

Sort by catergories

 
 

Hey

04-Sep-2020

I don’t if you guys will suggest it but this suggestion sounds good. You should like add a thing that tells you how many clients a advisor has ahead you

 
 

Mahogany

04-Sep-2020

Hi i love the app but i think that earning extra credits at just 1€ a video i think you should make it maybe 5€ and if tou think that people would abuse that just make to wherer if the spend money regularly then the earn xtra credit amount should increase

 
 

T

30-Aug-2020

It would be a great feature to be able to tip our favourite psychics extra to show them how amazing they are. I’d really like to do that for my favourites.

Support Response

30-Aug-2020

We already had this feature but Apple didn't allow it. We have already another similar feature planned. We will implement something similar in the future.

T

29-Aug-2020

It would be really great & helpful if psychics could respond to testimonials for everyone else to see (like the support team can respond to queries here). It would be helpful to see psychic’s responses to low rating reviews and would be fair to them to justify themselves for everyone to see and review. I think it would help psychics have more readings as they can justify their work.

Support Response

29-Aug-2020

We already know this feature. It is not part of our overall business plan.

T

28-Aug-2020

Be able to sort psychics by their specialty on the homepage. It would make it a lot easier to find psychics for a specific area of concern (e.g.: careers). Instead of going through each psychic individually and looking into their specialities. This would be good!!!

Support Response

28-Aug-2020

It's already there on the home screen. Click on top left filter icon and then select Specialisations.

anj

27-Aug-2020

Notify that it is recommended to have atleast 5.00 worth of coins or have a option for less tokens for applicants

Support Response

27-Aug-2020

It is already there. When you click on Live Chat you will be prompted to have 5 minutes worth of balance.

T

27-Aug-2020

A feature to ‘nudge’ a psychic if they are inactive (some psychics I message and they don’t respond for 1-3 days) It would be nice and helpful to have a nudge function on the app.

Support Response

27-Aug-2020

Messages are not instant. Please use Live Chat/Phone/Video.

Rebecca

25-Aug-2020

Dont know if it would be possible but could have a search option so you can search by a certain word in your replies eg- there was a reading where one of your readers a couple of months ago said i would get offered a new job and it would be linked to insurance. Can't remember who predicted this but they was right and i want to leave feedback. But i now have to go through all my readings to try and find out who said it. But if there was a search function on messages, i could just search for word 'insurance' and would bring up that reply. Thanks

Rebecca has earned $10 credit for providing this feedback.

Support Response

25-Aug-2020

That is a very good idea. We have passed it to our development team. We will implement it in future releases. Your feedback is accepted and you are rewarded with $10.

Alexandra

24-Aug-2020

I just purchased credit and it’s not showing up in my account

Support Response

24-Aug-2020

Please contact support with purchase receipt.

T

24-Aug-2020

It’s saying ‘system error’ when I look at my messages.

Support Response

24-Aug-2020

We are facing some intermittent issues with system. You may not see your messages. There may be few other issues as well. We are working on fixing this issue.

Shivanshi

24-Aug-2020

App is great but i have a suggestion that you should provide one free oracle reading with a yes or no question aa a complementary gift

 
 

Gillian

21-Aug-2020

Can users delete message conversations with advisors. I know we can do that with phone and video readings but it would be nice to delete written conversations as well.

Support Response

21-Aug-2020

No it is not possible to delete messages. You can hide conversation by swiping left.

Megan

12-Aug-2020

I really love this app

 
 

Marjeda Lewis

11-Aug-2020

They are great

 
 

Michelle

11-Aug-2020

Psychics who are online should reply faster within one hour

Support Response

11-Aug-2020

You should use live chat/Phone/Video for instant reading.

Michelle

10-Aug-2020

Psychics to send the tools they are using for the reading by posting a picture on chat

Support Response

10-Aug-2020

You can request them for that.

Gillian

09-Aug-2020

How come reviews that are honest and polite do not get published yet the advisor can still see it and address it? Who is approving the reviews because the system really makes no sense. I’ve written reviews that were honest but never rude-just polite yet were not published but then I had the advisor respond to me directly?

Support Response

09-Aug-2020

Reviews can be used for getting clarification/update/etc from advisors. If advisor give clarification or update reading or give follow up reading then testimonials are not published. Advisors see your review when you write so that they can take action if required.

Dee

08-Aug-2020

I believe that the video chat is malfunctioning. I have tried to connect with two or three different advisors now and it plays up and shuts my phone down. I have switched it off my phone, deleted the app and reinstalled but it was doing the same. I will ring on video but it will froze or just started to shut my phone down which is really weird. Hope it can be fixed as I believe it is a very awesome feature. I have issued other apps similar to this and never had that problem. Thank You.

Support Response

08-Aug-2020

Please update your app to the latest version again.

Sarah

08-Aug-2020

A spot for your Horoscope would be lovely! Maybe a free section where you can check it monthly or daily?

Support Response

08-Aug-2020

It is not horoscope app.