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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Tom Penny

13-Nov-2019

Pasting does not work

Support Response

13-Nov-2019

Hello, Please update app first as we have released a new version. Provide more details on the issue. On which screen pasting doesn't work?

Ashley Rodriguez

13-Nov-2019

I this this is a good app to have, they’re very truthful legit! Continue the good work!

 
 

Gillian

13-Nov-2019

There are some typos. Testimonial Balance is spelled wrong. It was spelled as “balace” when it should be “balance”.

Gillian has earned $10 credit for providing this feedback.

Support Response

13-Nov-2019

Thank you for pointing out typo. Your feedback has been accepted.

Gillian

14-Nov-2019

There should be a button that allows the user to click yes or no if a comment is useful. I see so many testimonials that I agree with and are helpful.

Support Response

14-Nov-2019

It's already implemented and will be released in next update.

Shannon

14-Nov-2019

While some take a while to answer, as I know they are busy with so many clients, I have encountered very kind and helpful psychics that were able to give me clarification in certain subjects. They might be blunt at times, but they are very caring and genuine. It's like talking to an old friend.

 
 

Ara2488

15-Nov-2019

Kind of wish check-ins were more than $0.01. It would make it a lot quicker and easier for me to use the app if I got more per check-in.

 
 

Linda

17-Nov-2019

Fantastic app would be great if u had more options of earning free credits like spin a wheel or something

Support Response

17-Nov-2019

It's not a spinning wheel app.

Kiddo

17-Nov-2019

You should implement a rewarding system for how many times a client uses the app on a monthly basis like three times in one week get a dollar credit and ten times in two weeks five dollars and then if you do more than 10 reach outs in a month you get a free reading with the advisor of your choice. This can make the app lots more money because people will look forward to the free rewards they’ll be getting. Getting a cent to redeem as a rewarding system isn’t enjoyable when you spend a lot of money to speak to your advisors and are therefore loyal customers towards this app ???? love this app otherwise great people

Support Response

17-Nov-2019

It's already there and called daily check-in. You can use that.

Monica

17-Nov-2019

Very good app so far everything has been accurate. I highly recommend this app

 
 

Tisha

17-Nov-2019

Wonderful app.

 
 

:)

18-Nov-2019

Good but I think it could be better if the text box allowed more words.

 
 

Kiddo

18-Nov-2019

This is in response to the app back that responded to my feedback yes the daily check in is there but like I said for a cent a day is isn’t enough please re read my feedback so that you’ll understand otherwise great app

Support Response

18-Nov-2019

Hello, There are various other ways to earn credit. Please visit More -> Earn Cash & Free credit menu to find out further details.

Tom Penny

19-Nov-2019

Bruh come on I have literally no way of paying with my own card I can’t buy this ever again because I have family sharing and I can only make purchases through app purchases but I can only do that through my mums card if there was some way I could just type my card details in that would change everything and I could ise this service again

Support Response

19-Nov-2019

Family sharing is feature of iTunes store and not our feature. Please contact Apple to sort out. You can purchase on website https://livepsychicchatapp.com/ login as client with same email and password, click on Buy Credit at the top and purchase. Once purchased you can use mobile app.

Bex

19-Nov-2019

Very handy app, some awesome psychics on here especially Amber and Ombretta. Have recommended it to my family and friends. Very reliable,hardly ever crashes compared to some other apps. And some reasonable priced readings. Only psychic app i would use/trust

 
 

Shannon

19-Nov-2019

I love this app , my reader was on point and the best hands down ! I recommend

 
 

Shannon

20-Nov-2019

Great service everything was accurate !

 
 

Shannon

20-Nov-2019

I absolutely loved my psychic! Everything was on point and this is a great app nothing needs to be fixed

 
 

Martesha Calloway

20-Nov-2019

I love this app

 
 

SunshineT

20-Nov-2019

I would like to suggest the user being able to choose to receive notifications so they know when certain advisors are online, and specific to their service. Eg. “Advisor x is now available for chat” “Advisor y is available for video”

Support Response

20-Nov-2019

This feature already exists. There are two steps to receive these notifications. 1) Add advisor in your favorite list. 2) Switch on Settings -> Status Notification.

Bex

21-Nov-2019

Could try have an online chat, for example, you pay 10 dollars for 5 mins and during that 5 mins, be like a normal live chat where can talk to each other online rather then sending just one message

Support Response

21-Nov-2019

Unfortunately it's not possible as it's a chat system where you pay per chat message. If you want reading per minute then please try Phone/Video reading.