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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Melissa

21-Nov-2019

Please go back and make testimonials in order by date because over time advisors change. Sometimes they are more detailed and others they are short and their messages are hard to understand. I think it would help us better to know recent updates on advisors..

Support Response

21-Nov-2019

By default it will show most helpful testimonials. You can tap on sort filter and sort by "Most Recent" to see most recent testimonials.

Charelle Landers

25-Nov-2019

There should be a .05 cent check in for consecutive days of a week or more.

 
 

Vicki

26-Nov-2019

Should tell you when message has been read

 
 

THE TRUTH 101

26-Nov-2019

Advisors should automatic be logged out after certain amount of time of no activity. No need of green button on when no action going on (In past I've experienced pyschics with light on for hours & still no reply)..

Support Response

26-Nov-2019

This feature already exists. If advisors are taking time to reply then they must be online but busy offering reading to customers on chat/phone/video.

Chloe

29-Nov-2019

Love the quick response times

 
 

Rubi Pérez

01-Dec-2019

I think the check in credits should be higher

 
 

Miranda

01-Dec-2019

I really love this app! It's amazing truly.

 
 

Ashna

02-Dec-2019

One of my favorite psychic reading web sites. ?? Worth the money

 
 

Miranda

02-Dec-2019

What I would suggest to change are the prices to message the psychic, maybe lower it a little bit. I really like everything else on this app. I don't feel like changing any bugs since everything is in place.

 
 

Taylor

03-Dec-2019

The app keeps crashing and freezing :(

Support Response

03-Dec-2019

Hello, It may have been temporary issue with server. Please try again. If problem persists then please take screenshots of error pages or let us know where exactly it crashes or freezes.

Miranda

03-Dec-2019

It would be amazing to have online chat. U pay an amount of money, and the chat is either available for 10-15 minutes depending how much the prices are. It's a good experience. I would lower maybe the prices just a little bit , to be fair.

Miranda has earned $10 credit for providing this feedback.

Support Response

03-Dec-2019

Thanks for valuable feedback. It's a good suggestion. We will implement it in future. We have given you $10 credit for suggesting this new feature.

Sarbani Mohanty

03-Dec-2019

Good app.

 
 

Miranda

04-Dec-2019

I think that what's worth changing in this app is , have the calls a little longer and the video calls so it don't disconnect right away. The prices are fine but less expensive would be great. I think the psychics are good and honest on this app so i'll give them that.

 
 

Miranda

06-Dec-2019

It would be so great to give the customers a reward depending on have many readings you have daily or weekly. Maybe like 5-10% off or something. It would also be great to have the calls a little longer for like 3-4 minutes since it ends so quick.

 
 

Elena

07-Dec-2019

The choice to have a short video message back

 
 

Miranda

08-Dec-2019

It would be really great if you changed the app a little for example, add horoscope in daily & weekly, tarot readings maybe pay $1 for it. It's a very great message for the people using this app.

 
 

Carmell

09-Dec-2019

They should have a button that allows them to notify us of the amount that's left on our accounts.

 
 

Tanisha Bass

09-Dec-2019

I just wanted to thank my psychic Linda who has been wonderful towards me she made me believe in myself even when I didn't want to she is kind caring and compassionate and I would reccommend her to anybody especially after everything I have been through this year I know that I have a long ways to go but I am trying I just truly hope that 2020 is a way better year than 2019 I even gonna do a cleansing to get rid of all the negative energy that has been surrounding me I do not want to go into 2020 with that and she is planning on helping me with that as well I thank god for her I really don't have too many friends or family that care about me but I know Linda does she is really important to me and I believe she is the real thing

 
 

Tom Penny

09-Dec-2019

I turned off notifications for the app in my iPhones settings and now I’ve turned it back on but I don’t receive any notifications anymore

Support Response

09-Dec-2019

Please check Notifications in App Settings. Also you need to be logged on to receive notifications. If this doesn't work then delete app and reinstall.

Me

11-Dec-2019

I feel like this is a really good app and it’s very accurate on what their answers are and I would advice anyone to get on this app and also it’s true what they say