Feedback
Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
21-Jul-2022
Is it possible to bring back emailing refund reason because apparently the same advisor keeps refunding me without an explanation and I’m confused as to why they are not accepting my read
21-Jul-2022
You have turned off your email notifications that's why. You can turn on Email notification to see the reason. If an advisor keep refunding then there is no pointing keep sending messages, try other advisors.
21-Jul-2022
Hello how are ya just gonna say I love the app it's great an point on hope y'all enjoy it as much as I do thanks have a nice day
20-Jul-2022
Can users be allowed to edit their review instead of just posting a new one? Sometimes it’s help to see an updated one about a prediction passing or not passing etc.
20-Jul-2022
You can leave a new review. Modifying old review is not possible and not allowed.
19-Jul-2022
Can user be allowed to block advisors?
19-Jul-2022
Advisors don't send messages or call you so there is no point of blocking them. If you are receiving unsolicited messages from any advisors then let us know.
17-Jul-2022
I'm enjoying the app be nice to earn more free time but I am grateful for the low amount that you offer the advisor's seem nice as well
14-Jul-2022
Should allow the advisors to put the tools they use on their profile. For example if they use clairvoyant abilities or multiple abilities for their readings they can have that featured on their profile instead of just a “detailed profile”
14-Jul-2022
Hello, Thank you for the suggestions. Advisors write their own profile so it is up to them to put it or not. It is not a feature of the app. You can also see their specializations which tells what abilities they have.
13-Jul-2022
A feature to see if an advisor has seen your message
13-Jul-2022
Hello, This feature is already requested and it is under implementation.
09-Jul-2022
Can’t send messages
09-Jul-2022
You don't have any credit left in your account. You have to buy credit to send message.
05-Jul-2022
A read receipt when an advisor sees your request to have an idea on when to expect the request. Right now I have a few that I haven't received a response from and it would help to know if they have actually seen it without requesting another message using credits.
Tyler has earned $10 credit for providing this feedback.
05-Jul-2022
Yes, that's good suggestion. We will implement in the future.
30-Jun-2022
Can you show a wait time for a response from a person
30-Jun-2022
There is no such thing as wait time. If you want instant reading then try Live chat, phone or video.
28-Jun-2022
My date and times are wrong. Is this in a different country.?
28-Jun-2022
We use UTC time zone.
28-Jun-2022
Bug issue: Sometimes I receive a spam of notifications, one after another, saying that an advisor has refunded me for a message that I never sent in the first place & when I click on the notification it’s advisors I have never even went to before
28-Jun-2022
Hello, Next time you receive can you take screenshot and send us to investigate further?
23-Jun-2022
Great app very user friendly
15-Jun-2022
I would like to suggest that somewhere on the site there is a brief explanation of the coin system and how it work and the benefits of earning coins and even stating the opportunities to be gained from the site in terms of coin system and earning cash system.
15-Jun-2022
Hello, the details are already there on the respective screens which can be accessed by tapping on info (i) icon in the top right corner of the screen.
15-May-2022
Any reader with bad reviews should be taken off this app
15-May-2022
Hello, We take any feedback seriously and if advisor has violated our terms then we do take them off the app.
15-May-2022
I’ve noticed that advisors remain online all day or all night even when they are truly not active or responsive. I suggest that if an advisor account has been idle for a certain duration of time, they should be automatically signed offline so that we can actually reach out to advisors who are truly active and ready to go. This advisor in particular wasn’t online for live by the way, which further proves my point.. because she wasn’t truly available.
15-May-2022
Hello, This feature already exists. It is up to advisors to change their status.
15-May-2022
Add more funds while in a live chat instead of it being timed out to have the option to add more and continue talking with the advisor
15-May-2022
Hello, It is not possible to add credit unless you purchase it manually. You should purchase sufficient credit before starting live chat.
09-Apr-2022
Great app I will definitely be back, it would be great if you had spin the wheel so we can win credits also
09-Apr-2022
It's not casino app.
04-Apr-2022
A very good site for psychic readings. I would suggest you to add a feature where clients can get badges/ stars which is private to the client by the advisors so that they feel encouraged to come back.
04-Apr-2022
There is already a similar option whereas advisors can add you as favourite and they can also write testimonials for you.
27-Mar-2022
I believe we should be able to send voice text from advisors to clients to help quicken heir response and stop wasting precious time.
27-Mar-2022
Hello, This option already exist, It is up to advisor to use it. Since advisors are humans and not robot like on other psychics sites, they take time and focus/meditate/connect to reply. It can't be instant.