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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Charmayne Greene

07-Jan-2020

Love the app very interesting.

 
 

Marjeda

07-Jan-2020

This is a awesome app and I hope to have more experience with it

 
 

Eqx

07-Jan-2020

I think you should have a Journal for people to put they story’s and what physic they have used for they predictions to pass

 
 

Laura

07-Jan-2020

Are there any new psychics coming to this app? - recommendation: perhaps when a psychic who has gone to archive comes back to the app, users can be notified. A few times some psychics who have disappeared for months have come back online & I haven’t realised until I’ve seen a review or they’ve just gone offline

Support Response

08-Jan-2020

You can add psychics to your favourite list, when they come online you will be notified provided notification is turned on.

Dl

10-Jan-2020

Can there be a status task like when your reading has been read by psychic

 
 

BLim

13-Jan-2020

Why is that some physics change there price a lot? There is one physic who changes there price too much and one minute it’s 1.99 and then 4.99. It’s not consistent and discourage me from asking them a question. Can pricing be based off of testimonials and feedback? Like a ranking system

BLim has earned $10 credit for providing this feedback.

Support Response

13-Jan-2020

Hello, Advisors are allowed to change their prices as per their wish. You always see prices mentioned everywhere so you know what you are paying for.

Christiana

14-Jan-2020

Great advisors. I love that I can talk to genuine psychic and the cost is not outrageous. What I would have suggested has been done already and which is being able to know when a particular psychic is online.

 
 

Celine

14-Jan-2020

Why do i see someone receive 10 dollar for pointing out typo? I did point out typo last time and I didnt get that? Please clarify..

 
 

Reagan

14-Jan-2020

So far best app I've used

 
 

Bex

14-Jan-2020

I am having same issue as person below. I have suggested online chat feature when uou first started doing this suggestion thing but yet recieved no money?

 
 

Caprice

15-Jan-2020

everything good I love app

 
 

Rashdah

15-Jan-2020

Be able to hide psychics who dont connect to you. Similar to a fave list, have a not so fave list and be able to remove them by filter

Support Response

15-Jan-2020

Hello, Instead of home screen you can go to favorite screen to see the advisors you want to see.

Glenda Curtis

16-Jan-2020

There should be an option for video readings

Support Response

16-Jan-2020

It is already there, click on Video button to get video reading.

Laura

16-Jan-2020

It’d be nice if there was an option on your readings with an advisor to see messages dating back to a certain date. If you’ve been speaking to an advisor for a long time it would be nice to have a filter to find a reading they sent back in August 2019 or January 2017 for example, rather than scrolling up to find a reading. It’s helpful if you want to look back on whether the advisor was correct or not. Or alternatively you can have a search bar on a reading where you can type in a certain word like “broken up” and it’ll bring up the all the readings that had that word in

 
 

Christiana

16-Jan-2020

Great advisors. Feels good to be able to chat directly with the psychics and receive genuine responses. I highly recommend this app.

 
 

Glenda Curtis

17-Jan-2020

One free reading on birthday

 
 

Tea Tea

19-Jan-2020

They should have a new suggestion to where you can pick which one psychics you can speak to

Support Response

19-Jan-2020

Hello, Not sure what you wanted to say. Can you write it again?

Glenda Curtis

19-Jan-2020

Free reading on birthday and for Christmas

Support Response

19-Jan-2020

Hello, You can earn a lot of FREE credit from More -> Earn Cash & Free Credit menu

PeeWeesLady12

19-Jan-2020

You guys should make prices cheaper

Support Response

19-Jan-2020

We don't set prices. Advisors set their own prices.

Gillian

19-Jan-2020

Users should be able to delete conversations or move them to archived.

Support Response

19-Jan-2020

Hello, Did you mean to hide/archive all conversation with advisors or individual chat messages?