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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

MsJones

01-Feb-2020

Awesome app I love it so much thank you

 
 

jalanda

02-Feb-2020

I love this site

 
 

MsJones

03-Feb-2020

I was refunded my credit after doing an audio message to one of the psychics it stayed the audio isn't working

Support Response

03-Feb-2020

Increase the volume.

Jujubean

03-Feb-2020

My credits are showing wrong. I was notified to upgrade my app. I did same issue.

Support Response

03-Feb-2020

It doesn't help us, you need to describe what is wrong and contact support with details.

Lauren

03-Feb-2020

The videos that come up to watch to get credit sometimes don’t close out and you have to restart app

Support Response

03-Feb-2020

After tapping on close button wait for a while and it will close.

Shania

03-Feb-2020

Love it

 
 

Kylie Hodgkinson

03-Feb-2020

All in all a brilliant app with trusted psychics.. There should be an option of horoscopes and maybe a choice of picking your own tarot cards

 
 

Navya

03-Feb-2020

Can you add feature to email chat history?

Navya has earned $10 credit for providing this feedback.

Support Response

03-Feb-2020

This is good suggestion. We have added it in our to-do list and will implement in future.

Bex

04-Feb-2020

Hi, should be able to chat with other users so can talk about things like experiences with certain psychic/services. Could have a user forum so can chat with others about psychic related topics.

 
 

Patrisha Birmingham

04-Feb-2020

We should be able to send voice recording for those that can’t type or see

Support Response

04-Feb-2020

This feature already exist. Click on Microphone icon on chat screen to record and send audio message.

Lily Garcia

04-Feb-2020

There’s a bug where I can not see my old messages and I can not see new messages where psychics have chatted me, it shows I have 36 unread messages but only 4 in my inbox and can not see my old questions answered to see accuracy

Support Response

04-Feb-2020

Please update your app and always keep updating whenever there is new version of app released in future. We always send notification when there is a new update.

Ammara

04-Feb-2020

I really love this app .it is great all psychics are very good

 
 

Charelle Landers

04-Feb-2020

Hi, my balance is reading 0.260 when it should read 2.60. I’ve updated the app but for some strange reason this problem hasn’t been fixed.

Support Response

04-Feb-2020

This is not support section, please contact support with purchase receipt.

Hannah

05-Feb-2020

The app keeps freezing when I click on an advisor and I can’t touch buttons then it all of the sudden after 30 seconds starts to work again.

Support Response

05-Feb-2020

This may be temporary issue.

Areanna jones

05-Feb-2020

I really enjoy this app I would recommend it to anyone very nice app

 
 

AlayaLovve

06-Feb-2020

Should get first 3 minutes free for your free reading then if people like them after the 3 minutes up they pay or the reading is done

Support Response

06-Feb-2020

You can earn FREE credit, refer to More menu for more details.

Lauren

09-Feb-2020

When watching video ad when the X comes up to close it out it doesn’t close out. Also won’t give the credit

 
 

Melinda

09-Feb-2020

I would love to use this app more often I think it's great

 
 

Ogochukwu Marycynthia ezeonu

09-Feb-2020

I wasn't able to watch videos. it is always writing something happened internally.

 
 

Tink

13-Feb-2020

If an advisor chooses not to do a reading for you and refunds your money the notification should be stored in the app. Maybe a reason should be attached to the reason why the reading was mot done as well.

Support Response

13-Feb-2020

You already get notification with reason. Storing such notification is not in our scope.