Feedback

10-Feb-2020

Request of having a search in an individual chat to go back to a specific reading. As many like to read back and see how things have happened

Lauren has earned $10 credit for providing this feedback.

That is a very good suggestion. We have added it in our to-do list.

12-Feb-2020

Request an option that tells if I’ve had a reading with an advisor previously

If you had a previous reading you can see it on Messages screen.

12-Feb-2020

Should allow offline chat as well

It's already there, you can send message to advisor anytime whether advisor is online or offline.

13-Feb-2020

Is it possible that we can get an update soon?

What update?

13-Feb-2020

Please add a feature to send message to multiple advisors simultaneously.

Alberta has earned $10 credit for providing this feedback.

Thanks for submitting feedback. This is a good suggestion. We have accepted this suggestion and have added it in our to-do list.

15-Feb-2020

Should have a feature that let you add your phone to your question

Asking or disclosing phone number or any other form of contact details is NOT ALLOWED. Please read terms and conditions.

15-Feb-2020

When I verify my phone for credits it kicks it back out even when I’m entering the right verification code

There may be temporary problem. Please retry. We have checked this feature and it works flawlessly.

17-Feb-2020

Every time I go to pay through PayPal it tells me my card number is incomplete when i put an amount in

Dl has earned $10 credit for providing this feedback.

Thanks for letting us know this bug. We are working on fixing it. Since it's a genuine bug, your report is accepted and you have been rewarded with $10 FREE Credit. You can use pp to purchase while we fix this bug.

17-Feb-2020

The option to ask the advisor for clarification on a reading (without publicly writing in a review) for a discounted price.

Then you will ask one more level of clarification for clarification, it will never end. We are implementing live chat feature which will solve this issue as you can then live chat with advisor and get live clarification.

17-Feb-2020

With the new update, older messages have dissappeared. please fix this.

We are already aware of this issue and it has been already fixed, new update is processing on App store. When it goes live we will notify you.

17-Feb-2020

You should add a success page where people can tell they story put up what advisor they have used and if they got what they wanted or if predictions has passed

That's good suggestion but it will not add any value. They can write their story in testimonials.

18-Feb-2020

You should do a news section like daily/weekly horoscopes

It's not Astrology app.

18-Feb-2020

Hello i would like to suggest a new feature ... under the review section where it has testimonies, favorites, is it possible to add an accuracy/prediction percentage from each psychic or number of predictions that have came true by them.... I have to scroll to read each testimonies about predictions coming true .. and some people forget , including myself to recognize predictions passing

It's good suggestion but predictions can't be quantified. You have testimonials where you can see feedback from others which includes what you are asking for.

19-Feb-2020

I suggest real life chat time with psychic advisor

It's already on our to-do list.

25-Feb-2020

Messages are going in spam please check this

It's not our issue. It's your's Gmail issue. Add our email to safe sender list in Gmail.

24-Feb-2020

There should be a way to be notified when the advisor you have as a favorite is online. So if you want to get in touch with them you can at that moment without them sending out a mass email or something.

This feature exists since ages. If you are not receiving notifications then please check Notifications settings.

22-Feb-2020

I’ve noticed When I goes to check In, i am never able to check back in after an hour . I am mainly able to check back In after a day even though I am supposed to be able to check in every hour

You need to update app to the latest version. Always update app to latest version when we notify you.

25-Feb-2020

Is there a way of posting the average time a spiritual advisor usually responds to messages. Or if there is a say of letting you know how many messages are in front of you?A way fir the customer can gauge a response time!

This kind of feature is no possible to implement in our system.

25-Feb-2020

it would be a nice thing, if you could maybe put in for example 3 minutes for first time members

You can earn unlimited FREE Credit, visit More -> Earn Cash & FREE Credit menu.

25-Feb-2020

Allow people to message their advisors on messenger and social media

It's not allowed and it's against our terms to contact anyone outside of this platform.