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Feedback

Lauren

10-Feb-2020

Request of having a search in an individual chat to go back to a specific reading. As many like to read back and see how things have happened

Lauren has earned $10 credit for providing this feedback.

Support Response

10-Feb-2020

That is a very good suggestion. We have added it in our to-do list.

Lashae

12-Feb-2020

Request an option that tells if I’ve had a reading with an advisor previously

Support Response

12-Feb-2020

If you had a previous reading you can see it on Messages screen.

Lola cincere

12-Feb-2020

Should allow offline chat as well

Support Response

13-Feb-2020

It's already there, you can send message to advisor anytime whether advisor is online or offline.

Candice

13-Feb-2020

Is it possible that we can get an update soon?

Support Response

13-Feb-2020

What update?

Alberta

13-Feb-2020

Please add a feature to send message to multiple advisors simultaneously.

Alberta has earned $10 credit for providing this feedback.

Support Response

13-Feb-2020

Thanks for submitting feedback. This is a good suggestion. We have accepted this suggestion and have added it in our to-do list.

Ladyteetee8

15-Feb-2020

Should have a feature that let you add your phone to your question

Support Response

16-Feb-2020

Asking or disclosing phone number or any other form of contact details is NOT ALLOWED. Please read terms and conditions.

Nadia

15-Feb-2020

When I verify my phone for credits it kicks it back out even when I’m entering the right verification code

Support Response

16-Feb-2020

There may be temporary problem. Please retry. We have checked this feature and it works flawlessly.

Dl

17-Feb-2020

Every time I go to pay through PayPal it tells me my card number is incomplete when i put an amount in

Dl has earned $10 credit for providing this feedback.

Support Response

17-Feb-2020

Thanks for letting us know this bug. We are working on fixing it. Since it's a genuine bug, your report is accepted and you have been rewarded with $10 FREE Credit. You can use pp to purchase while we fix this bug.

Lauren

17-Feb-2020

The option to ask the advisor for clarification on a reading (without publicly writing in a review) for a discounted price.

Support Response

18-Feb-2020

Then you will ask one more level of clarification for clarification, it will never end. We are implementing live chat feature which will solve this issue as you can then live chat with advisor and get live clarification.

Lily

17-Feb-2020

With the new update, older messages have dissappeared. please fix this.

Support Response

18-Feb-2020

We are already aware of this issue and it has been already fixed, new update is processing on App store. When it goes live we will notify you.

Eqx

17-Feb-2020

You should add a success page where people can tell they story put up what advisor they have used and if they got what they wanted or if predictions has passed

Support Response

18-Feb-2020

That's good suggestion but it will not add any value. They can write their story in testimonials.

Eqx

18-Feb-2020

You should do a news section like daily/weekly horoscopes

Support Response

18-Feb-2020

It's not Astrology app.

Love

18-Feb-2020

Hello i would like to suggest a new feature ... under the review section where it has testimonies, favorites, is it possible to add an accuracy/prediction percentage from each psychic or number of predictions that have came true by them.... I have to scroll to read each testimonies about predictions coming true .. and some people forget , including myself to recognize predictions passing

Support Response

19-Feb-2020

It's good suggestion but predictions can't be quantified. You have testimonials where you can see feedback from others which includes what you are asking for.

Renee

19-Feb-2020

I suggest real life chat time with psychic advisor

Support Response

19-Feb-2020

It's already on our to-do list.

Abhilasha

25-Feb-2020

Messages are going in spam please check this

Support Response

25-Feb-2020

It's not our issue. It's your's Gmail issue. Add our email to safe sender list in Gmail.

Kim

24-Feb-2020

There should be a way to be notified when the advisor you have as a favorite is online. So if you want to get in touch with them you can at that moment without them sending out a mass email or something.

Support Response

24-Feb-2020

This feature exists since ages. If you are not receiving notifications then please check Notifications settings.

Dl

22-Feb-2020

I’ve noticed When I goes to check In, i am never able to check back in after an hour . I am mainly able to check back In after a day even though I am supposed to be able to check in every hour

Support Response

22-Feb-2020

You need to update app to the latest version. Always update app to latest version when we notify you.

Kim

25-Feb-2020

Is there a way of posting the average time a spiritual advisor usually responds to messages. Or if there is a say of letting you know how many messages are in front of you?A way fir the customer can gauge a response time!

Support Response

25-Feb-2020

This kind of feature is no possible to implement in our system.

danijela

25-Feb-2020

it would be a nice thing, if you could maybe put in for example 3 minutes for first time members

Support Response

25-Feb-2020

You can earn unlimited FREE Credit, visit More -> Earn Cash & FREE Credit menu.

Shanta

25-Feb-2020

Allow people to message their advisors on messenger and social media

Support Response

25-Feb-2020

It's not allowed and it's against our terms to contact anyone outside of this platform.