Feedback

31-Mar-2020

Why is it the some physics some days the price goes up and some days the price goes down. Is there anyway you can set the price to what it is instead of some days $100.00 for a reading and then really low. You should have a limit that your employees should have a price set not change it when they want.

Advisors are not our employees, they are user of app just like you and free to set their rate as they wish and when they wish.

30-Mar-2020

Advisors often have errors that throw the whole reading off. Instead of paying to ask what they mean or writing a review asking them to fix it can we get an error button then highlight the word(s)?

You can ask them to clarify in testimonial.

03-Apr-2020

You should let us know when a advisor leave or leaving because we have advisor that is favorable to us

Advisors are users of app just like you who can come and go as they wish. We don't have details on when they leave. When they leave you will see them inactive.

03-Apr-2020

The app is good but there is a problem with the phone number verification, it should be fixed

Phone verification problem is not on our side but on your side. Your phone network provider may not be delivering our messages. There is a call feature and whatsapp verification feature. You should try any of these three methods.

04-Apr-2020

this app lags

The slowness is not with app itself. Speed is affected by many factors such as your own internet connection, heavy traffic on our app during peak time etc.

04-Apr-2020

Love that u can earn credits!

04-Apr-2020

Have a daily tarot reading feature

It's not a tarot app.

05-Apr-2020

Hi, pls consider a seperate filter for advisors with orange tags so we can search through that route too. Thankyou

All of those filters are already there. Tap on filter icon in the top navigation to see filters.

05-Apr-2020

The best psychic site ever and I would totally refer to anybody who in need of help through psychics. Thank you for being here :)

05-Apr-2020

I think that when an advisor refunds your money. There should be an explanation for it

It is mandatory for them to write reason for refund. You should be able to see it in email or notification.

05-Apr-2020

My phone was not connected good and couldn’t hear the psychic

It may be due to poor network connection either on your side or on advisor's side. Please retry when you have good data connection. It's better to try on WiFi.

08-Apr-2020

Maybe we could be notified of our favourite advisor's price changes, just like we are notified when they are online or they've responded to messages. That would be helpful.

This feature is already there. You can check your notifications settings.

08-Apr-2020

Since the pricing of the advisors continues to change, the favourites who we get notifications about being online for could also mention at which rate they are currently online. That would help me. Thanks

Dyuti has earned $10 credit for providing this feedback.

This is good suggestion, we accept it. We will implement it in future releases.

09-Apr-2020

I suggested make a package with credit maybe 10$ for 3times live chat , or 3 times reading with more rising money , every month make one i think all people will love this

Package feature is not possible. We will launch live chat feature soon which will allow you to chat live with advisors and you will be billed per second.

09-Apr-2020

Have the option to edit your question if you have some details to add (before it is answered ofc:) ). The amount of times have to delete and re-write it out and re-send, be handy to be able to just edit the question. Thnks

You can copy question and paste, then you can modify as you wish.

10-Apr-2020

I'm greatly excited to use this app, this app is filled with genuinely amazing people and they're always ready to help. I'm referring this app to 10 of my friends right now and really looking forward for the experience. This app is surely one of the best if not the best.

15-Apr-2020

Hi, I suggest you could add a button to provide a review for a reader right under the message answer or as soon as a live chat ends under it so the user does not have to go back to their page to give a review and remembers doing that more easily. Thanks

We don't have space available on this screen, it's already too crowded.

13-Apr-2020

Hi could have that everytime someone likes/votes your feedback helpful, you recieve a 1 cent/pence? Thanks

This feature is not feasible. You can earn free credit via other methods, you can check it on More -> Earn FREE Credit menu.

15-Apr-2020

Could have a "get matched" system,answer couple of questions and it matches you to a psychic?seen one on another pyschic site and had several questions like eg: what are you wanting to ask bout? Do you prefer direct,blunt/no sugarcoating or a more gentle approach? Etc and then it matched you to a pyschic based of your answer. Hope this makes sense!

You can filter advisors based on specialization which is category.

16-Apr-2020

For the watch and get credit section I think it should’ve increased by 30 instead of 10

It's not possible to increase rate, it's already maxed.