Feedback
Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
17-Apr-2020
Is it possible that the there is a filter available for quickest response in live chat and chat separately now?
17-Apr-2020
Live chat is in real time so there is no such thing as quickest time. Live chat is like phone chat, you are connected with advisor all the time.
17-Apr-2020
I suggest moving favourites to home screen so that we can quickly access our favourite advisors. You can add two tabs on home screen - All and Favourites.
Avya has earned $10 credit for providing this feedback.
17-Apr-2020
This is very good suggestion. We have added it in our to-do list and will implement it in future releases.
18-Apr-2020
Its not allowing to verify my phone number ao that is a bug
18-Apr-2020
Problem is with your mobile network provider.
18-Apr-2020
When i try to do live chat nothing happened. Physic show available for chat but actyally they are not
18-Apr-2020
They may not be around to pick up call, try again or try other advisors.
18-Apr-2020
I suggest filter for “online chat cost” to be available.. i dont see it in filter selection
18-Apr-2020
It will be visible in next release.
18-Apr-2020
So I started a chat and it got connected but psychics never responded to my question. And I ended up spending $6 waiting for a response back before I ended the chat
18-Apr-2020
In live chat you don't get charged unless advisor replies. I've checked your live chat sessions and you are not charged for those sessions where you didn't get reply. You don't need to wait for advisor to reply, if advisor is taking long time without informing you then you should disconnect. Advisors may take few moments to focus on your situation so you should wait for them. This is not a feedback issue, contact us via support if you have any issues. This section is only for suggesting new features or bugs. You shouldn't post support related questions here.
18-Apr-2020
It starting and stopped working.
18-Apr-2020
You need to contact support with details &screenshots/video on what is not working. This is not support section.
18-Apr-2020
I’ve tried video chatting but it won’t let me for some odd reason the app keeps crashing!
19-Apr-2020
We don't see any issue. You should update app and try again. If problem persists then please contact us from contact page.
19-Apr-2020
I have a great feature in mind Have psychics go live on camera answering yes or no questions for 5 dollars or more!
19-Apr-2020
You can connect with them on Video chat.
20-Apr-2020
Should add a timeline or a space where other users can interact with each other and talk about there experiences with different advisers
20-Apr-2020
I would be easier if favorites was on the home screen that way we can access our favorite advisors faster and easier
20-Apr-2020
A new suggestion that would be really cool should be like something to deal with drawing to get an answer. It's also another good and cool way of learning something new.
21-Apr-2020
Hi when I go to buy credit there is no option for £11.99 ,£12.99 or £13,99 I think there should be rather then having to buy to amounts two to add up to that.
21-Apr-2020
We can't have millions of amounts. We have to restrict them to a few. You can purchase next amount available.
21-Apr-2020
Since updating the app, I’m not able to connect to any advisors via live chat.
21-Apr-2020
Advisors may not be accepting calls, it has nothing to do with update.
21-Apr-2020
There’s a bug every time I go to earn credit to signing in
21-Apr-2020
Please email us details of the bug. What you have written is not clear enough to figure out what the issue is.
22-Apr-2020
The live connection is not working. It doesn’t connect to the readers.
22-Apr-2020
There are some issues, we are already aware of it and working on it.
24-Apr-2020
We can’t do live chats on IPhones
24-Apr-2020
We are already aware of this issue and working on fixing it.
25-Apr-2020
Allow feature for clients to rate the accuracy of the advisors after like 3 readings, so that we can help others know the most truthful and accurate advisors.. Thankyou
25-Apr-2020
That's what testimonials are for.
26-Apr-2020
Add a timer to let us know how busy psychics are, or how many users are ahead before our turn. Also allow one response to contact psychic when they offer if we’re interested in pursuing additional psychic work so they can describe. Seems like a waste to buy a message only to find out the service they offer isn’t what you really need or want.
26-Apr-2020
You can use Live Chat, Phone or Video reading instead of Messages to achieve what you have asked for.
27-Apr-2020
Everything works just good ppl are nice I love u