Feedback

30-Jan-2020

Your response to the suggestion makes no sense. User should be able to a delete a conversation. Every other app psychic app allows that. Also, we should be able to vote on others user’s suggestions if we agree with them and would like to see them added to the app.

Reading is a like product which you have paid for and it can't be deleted as it's tied to transactions in our system. We can't explain it more as it's too technical. To sump up it can't be done.

29-Jan-2020

it’s now fourth times i tried to earn a day advertising won’t let me to close it after 10secs i have to hard close my app and reopen to see it is working still not working

You need to wait for ad to finis, then you will see close button. Click on close button and wait for few secs, it will close.

29-Jan-2020

I would suggest considering an option to be able to nudge or ping or send a free msg to the psychics even without having paid for a reading. This gives us the option to communicate with the psychics for not just a review, ask them when they will be online next or remind them to answer your question as very often questions go unanswered despite a reader being online and that would help knowing when to expect the answer or the reader online, too. Hope this helps. Thanks

Hello, This feature is not feasible.

29-Jan-2020

In response to my suggestion of users being able to delete conversations with advisors, yes I did mean archiving entire conversations etc. There are are advisors who I just did not connect with and would like to have the option of deleting or archiving the convo.

You can use Favourite feature to see advisors with whom you would like to see conversation.

28-Jan-2020

You could kindly consider involving the option to nudge or ping with a free msg psychics even without getting a reading to drop important msgs or remind them to look at your question, bec very often they are online and you have submitted a question but they need a reminder or nudge to answer it, and sending a free msg helps in that case. Hope that is useful. Thanks

28-Jan-2020

I like this app they help alot

28-Jan-2020

I was wondering if we can still view archives or old messages from before. I thought we used to have that feature -archives of old messages from other readers.

You can see it on Messages screen, scroll down to see the advisors and click to view messages. Archived/Away advisors are listed at the bottom of this screen.

27-Jan-2020

I love the selection of psychics on this app but hope the readings could be cheaper. The customer service is prompt. Having a feature for when the psychic will be available next will help. Also a feature to refund a message if not answered within 73 hours could be good though i like that we can delete a message when we like. Thanks and keep it up!

26-Jan-2020

I feel like we should be able to contact there phone number through apps because sometimes it’s not fair whenever the phone goes out and we’re in the middle of a very good conversation, so maybe like a what’s app or an text free number they could add or call us on, would be easier to finish conversations with them.

24-Jan-2020

Didn’t get credit

Hello, Please refer to help topic which is on Help section. "iPhone App - In-App Purchase - I Didn't Get Credit After Purchase As Purchase is PENDING"

24-Jan-2020

I went to buy credit, it approved n then it said server error and it didn’t purchase I’ve tried 3 times even turning off n on my phone and nothing. My other apps work fine except this one ??

Hello, Please refer to help topic which is on Help section. "iPhone App - In-App Purchase - I Didn't Get Credit After Purchase As Purchase is PENDING"

24-Jan-2020

i brought £3.99 credit and it's not been added on. it was purchased at 13:49. please assist

Please contact support with purchase receipt. You can contact support from More -> Contact Support.

23-Jan-2020

Hi I received a notification to watch videos and receive unlimited credits and clicked it but there was nothing there or in the credits section. Thanks

Please update app to latest version.

22-Jan-2020

This is a great app and very accurate. I love it

21-Jan-2020

It’s an amazing app with advisors always there to help you!

20-Jan-2020

I had a good talk with Kimberly very accurate

19-Jan-2020

Users should be able to delete conversations or move them to archived.

Hello, Did you mean to hide/archive all conversation with advisors or individual chat messages?

19-Jan-2020

You guys should make prices cheaper

We don't set prices. Advisors set their own prices.

19-Jan-2020

Free reading on birthday and for Christmas

Hello, You can earn a lot of FREE credit from More -> Earn Cash & Free Credit menu

19-Jan-2020

They should have a new suggestion to where you can pick which one psychics you can speak to

Hello, Not sure what you wanted to say. Can you write it again?