Feedback

03-Apr-2021

Updated app but am not getting all the notifications on time and some notifications I’m getting are repeats that alert me like 5 times in a row

On time delivery is not our issue as alerts are delivered by Apple so we can't do anything regarding this. Please contact support to let us know about repeated alerts and we will look into it.

14-Apr-2021

When a message sent to advisor. And advisor goes offline after that. Please tell them to inform when they ll be back. Sometimes the advisor goes offline for days.

Messages are not guaranteed to be replied. Use live chat, phone or video reading for instant reading.

23-Apr-2021

Hi is there anyway could implement a search in the messages inbox. I have been trying to find an old question in my inbox and have to scroll through many questions to try and find. But if there was a search option then I could just type in for example my employer's name and it would bring up all the questions I have asked bout my employer. Thnks

We will have to think over it.

02-May-2021

I had the best experience with you guys

03-May-2021

I wish clients were able to opt in and out of being asked to purchase services. More and more advisors don’t answer your question that you paid for but instead advise you to purchase a cleanse or whatever. Sometimes clients just want their questions answered and don’t want to be hustled.

Gillian has earned $10 credit for providing this feedback.

Advisors may suggest services if they feel it can help you. If you are not interested then you can tell them that you don't want any services. If advisors don't reply to your question then you can always ask for refund.

04-May-2021

You should run promotions on holidays and such? For example on Mother’s Day.

05-May-2021

Maybe could have a message system where you can request when an advisor is likely to be next online.

27-May-2021

Let people know who is online now

You can add advisors to your favourite list, when they come online you will be notified.

28-May-2021

More live streams where they can get predictions

Live streaming is not for readings. It's to let you know that advisors are online and available.

03-Jun-2021

Would like to suggest having the testimony’s in date order of recent to oldest

There is sorting filter at the top, click on that to sort testimonials by date.

19-Jul-2021

you should be able to block an advisor

Hello, Advisors can't initiate chat/phone/video/live chat so there is no sense to block them. If you have any issue with any advisors then you can contact us via support.

06-Jun-2021

I’ve been trying to make a purchase online and keeps saying I have insufficient funds in which I don’t

That's not our issue. Your bank may be causing it so contact them.

11-Jun-2021

I gave a one-star review to a new advisor. It was honest but polite. However it was not published. How come honest, but negative reviews don’t get published. This makes me not trust this app and the advisors on it because all you ever really see are positive reviews. Not every advisor connects with the client, and yes-a lot of the times they are wrong about at least a few things.

Hello, Testimonials are moderated and if we find it appropriate then only we publish after going through it. Just saying she was wrong is not a testimonial. If you know she was wrong then why you ask questions?

22-Jun-2021

AWESOME app. Love how there is always physics available.

23-Jun-2021

Be able to tip advisors. I would love to be able to give April Thomas a tip!

Tyra Hickman has earned $10 credit for providing this feedback.

Yes, that is very good suggestion. We will implement it in the future releases. Your suggestion is accepted and we have given you $10 as reward.

30-Jun-2021

Good very accurate will be coming back again

09-Jul-2021

advisers should put a specific time on when there no longer available. like after 10 not available in bio or description

Hello, Thanks for suggestions but this app is like any other social media app and it wouldn't be possible for advisors to schedule their availability. You can add advisors in your favourite list and you will be notified when they come online

19-Jul-2021

Hi could you make a button that is easy to see on the advisors page to request for them to go on live video

Hello, Advisors go live on their own availability. You can add advisor on your fav list, then they come online you will be notified.

23-Jul-2021

Hi, some readers in their profiles say they offer palm reading...maybe could have something that can scan a photo of your hand so that you can send it to them so they can offer palm reading? Thanks

Hello, You can upload scan of your palm in messages and ask them to read. They also offer Palm Reading services which you can buy and then send them palm's photo via messages.

29-Jul-2021

A reader that I spoke with yesterday, Janie, is no longer on the app and I can’t find my conversation with her. It’s not in archived or anything. Can I have my conversation back?

They don't show on home screen if they are Away or Inactive. In such case you can find the conversation on Messages screen towards the bottom, scroll down to load all conversations. You can also search for advisor name on the Messages screen.