Feedback
Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
Mery
21-Jan-2020
It’s an amazing app with advisors always there to help you!
Jazmyne
20-Jan-2020
I had a good talk with Kimberly very accurate
Gillian
19-Jan-2020
Users should be able to delete conversations or move them to archived.
Support Response
19-Jan-2020
Hello, Did you mean to hide/archive all conversation with advisors or individual chat messages?
PeeWeesLady12
19-Jan-2020
You guys should make prices cheaper
Support Response
19-Jan-2020
We don't set prices. Advisors set their own prices.
Glenda Curtis
19-Jan-2020
Free reading on birthday and for Christmas
Support Response
19-Jan-2020
Hello, You can earn a lot of FREE credit from More -> Earn Cash & Free Credit menu
Tea Tea
19-Jan-2020
They should have a new suggestion to where you can pick which one psychics you can speak to
Support Response
19-Jan-2020
Hello, Not sure what you wanted to say. Can you write it again?
Glenda Curtis
17-Jan-2020
One free reading on birthday
Christiana
16-Jan-2020
Great advisors. Feels good to be able to chat directly with the psychics and receive genuine responses. I highly recommend this app.
Laura
16-Jan-2020
It’d be nice if there was an option on your readings with an advisor to see messages dating back to a certain date. If you’ve been speaking to an advisor for a long time it would be nice to have a filter to find a reading they sent back in August 2019 or January 2017 for example, rather than scrolling up to find a reading. It’s helpful if you want to look back on whether the advisor was correct or not. Or alternatively you can have a search bar on a reading where you can type in a certain word like “broken up” and it’ll bring up the all the readings that had that word in
Glenda Curtis
16-Jan-2020
There should be an option for video readings
Support Response
16-Jan-2020
It is already there, click on Video button to get video reading.
Rashdah
15-Jan-2020
Be able to hide psychics who dont connect to you. Similar to a fave list, have a not so fave list and be able to remove them by filter
Support Response
15-Jan-2020
Hello, Instead of home screen you can go to favorite screen to see the advisors you want to see.
Caprice
15-Jan-2020
everything good I love app
Xxx
14-Jan-2020
I am having same issue as person below. I have suggested online chat feature when uou first started doing this suggestion thing but yet recieved no money?
Reagan
14-Jan-2020
So far best app I've used
Celine
14-Jan-2020
Why do i see someone receive 10 dollar for pointing out typo? I did point out typo last time and I didnt get that? Please clarify..
Christiana
14-Jan-2020
Great advisors. I love that I can talk to genuine psychic and the cost is not outrageous. What I would have suggested has been done already and which is being able to know when a particular psychic is online.
BLim
13-Jan-2020
BLim has earned $10 credit for providing this feedback.
Why is that some physics change there price a lot? There is one physic who changes there price too much and one minute it’s 1.99 and then 4.99. It’s not consistent and discourage me from asking them a question. Can pricing be based off of testimonials and feedback? Like a ranking system
Support Response
13-Jan-2020
Hello, Advisors are allowed to change their prices as per their wish. You always see prices mentioned everywhere so you know what you are paying for.
Dl
10-Jan-2020
Can there be a status task like when your reading has been read by psychic
Laura
07-Jan-2020
Are there any new psychics coming to this app?
- recommendation: perhaps when a psychic who has gone to archive comes back to the app, users can be notified. A few times some psychics who have disappeared for months have come back online & I haven’t realised until I’ve seen a review or they’ve just gone offline
- recommendation: perhaps when a psychic who has gone to archive comes back to the app, users can be notified. A few times some psychics who have disappeared for months have come back online & I haven’t realised until I’ve seen a review or they’ve just gone offline
Support Response
08-Jan-2020
You can add psychics to your favourite list, when they come online you will be notified provided notification is turned on.
Eqx
07-Jan-2020
I think you should have a Journal for people to put they story’s and what physic they have used for they predictions to pass