Feedback

31-Jul-2021

Offer subscriptions

Hello, Sorry it's not clear. Let us know what kind of subscription you are looking for?

10-Aug-2021

Hello on the quiz page where you choose what category it keeps taking me on to question about sport no matter which one I choose I have also deleted the app and reinstalled the new version please advise

You may have selected Sports or Select All or you may have exhausted all questions in other categories. Try again. Just select any category and click on Play. Alternatively go to a category and play from there.

18-Aug-2021

Advisor should be able to send you a response back to you example if both of you was talking and the credit has run out and you didn't finish the conversation.

Hello, That's the reason we advise to have more than sufficient credit prior to starting live chat/phone/video reading. You can always buy more credit and continue where you left.

19-Aug-2021

One free reading feature if you weren't happy with your readings after 30 days of a reading with any advisor

01-Sep-2021

In this difficult and challenging time for many, there should be a cheaper and quicker addition to the services provided by psychics on here, my suggestion is that distance healing(balancing the energies/ helping with blocking of negative energies) be conducted by video on short notice when client states that they are feeling down or low via their message. It should be an extra feature while messaging. It will immediately provide much needed relief emotionally to all those who are willing to make the payment on the spot.

Hello Nanthini, Thanks for feedback. Services are offered by advisors so they are the ones who can change prices. You can ask them to lower prices if you wish to purchase services. You can also contact them to come online on video to provide you services.

03-Sep-2021

Psychic to work in duo’s and price can be charged accordingly. This will increase the frequency and availability of psychics and both can put their opinions in one message regardless of whether their readings differ, the likelihood of the user returning is high as there is more bang for their dollar. The psychics can rest as they are workload and the quality of service provided is higher. Looking at the reviews, users ask different psychics, the same questions so why make it a one stop and give the user the ability to direct the question to the duo psychic?

Hello, this feature is already on our To Do list and we will implement in due course of time.

04-Sep-2021

Having a lucky draw via all users who check in where the winners will receive a free tote bag or t shirt advertising this website.

07-Sep-2021

It would help if you were able to send a photograph with your first message so the psychics could dig deeper and connect better

You can send photo anytime by clicking on attachment icon on chat screens.

08-Sep-2021

There's a feature to delete the message if advisor don't respond or if a person feels dissatisfied with advisor's service...but sadly..some advisors take it to heart..and block you...not expected from an app like this

You keep deleting messages after sending it and while advisors start to reply. you shouldn't be doing it. Wait for at least a day before deleting message. Otherwise use Live chat/Phone/video if you can't wait and want instant reading. Messages are not instant.

10-Sep-2021

Users are able to donate their purchased credits to another user. Sometimes due to difference in pricing, they may have extra credit that is not enough for a message to their chosen physic therefore it goes to waste, this way it will get utilised by another user in need of credits to message.

It's not a money app so this feature will not be possible.

11-Sep-2021

Can we have a blessing button on the app? When user is feeling low, can include photo and feature where physic can bless as a bonus using the app. It uplifts the spirits especially when user can’t afford services on app.

20-Sep-2021

Advisors should respond on time some take hours to respond and some don't respond.

There is no guaranteed time for message reply, please use Live Chat or Phone for instant reading.

25-Sep-2021

Have a search function to search so that it is easier to locate previous readings

And what would you like to search in readings?

29-Sep-2021

Search option for previous readings- I believe this feature would be useful to search for keywords and ease of referring to previous readings instead of scrolling up manually.

10-Oct-2021

When they are on live video it freezes and you can’t hear them on live video

It's not a bug but poor network connection from advisor's side.

13-Oct-2021

I suggest that a new feature can be you get a free call or live chat once a month

13-Oct-2021

The calls dropping in the middle of talking

It must be poor network connection either from your side or from advisor's side. Try again. Try other advisors.

17-Oct-2021

It lags

Hello, It may be your internet connection.

18-Oct-2021

Glitches

Hello, let us know details of any glitches.

24-Oct-2021

Last night my sending messages kept timing out with sending the message

It must have been some temporary issue. Try again.