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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Lauren

10-Feb-2020

Request of having a search in an individual chat to go back to a specific reading. As many like to read back and see how things have happened

Lauren has earned $10 credit for providing this feedback.

Support Response

10-Feb-2020

That is a very good suggestion. We have added it in our to-do list.

Ogochukwu Marycynthia ezeonu

09-Feb-2020

I wasn't able to watch videos. it is always writing something happened internally.

 
 

Lauren

09-Feb-2020

When watching video ad when the X comes up to close it out it doesn’t close out. Also won’t give the credit

 
 

Melinda

09-Feb-2020

I would love to use this app more often I think it's great

 
 

AlayaLovve

06-Feb-2020

Should get first 3 minutes free for your free reading then if people like them after the 3 minutes up they pay or the reading is done

Support Response

06-Feb-2020

You can earn FREE credit, refer to More menu for more details.

Areanna jones

05-Feb-2020

I really enjoy this app I would recommend it to anyone very nice app

 
 

Hannah

05-Feb-2020

The app keeps freezing when I click on an advisor and I can’t touch buttons then it all of the sudden after 30 seconds starts to work again.

Support Response

05-Feb-2020

This may be temporary issue.

Xxx

04-Feb-2020

Hi, should be able to chat with other users so can talk about things like experiences with certain psychic/services. Could have a user forum so can chat with others about psychic related topics.

 
 

Charelle Landers

04-Feb-2020

Hi, my balance is reading 0.260 when it should read 2.60. I’ve updated the app but for some strange reason this problem hasn’t been fixed.

Support Response

04-Feb-2020

This is not support section, please contact support with purchase receipt.

Ammara

04-Feb-2020

I really love this app .it is great all psychics are very good

 
 

likeduh99

04-Feb-2020

There’s a bug where I can not see my old messages and I can not see new messages where psychics have chatted me, it shows I have 36 unread messages but only 4 in my inbox and can not see my old questions answered to see accuracy

Support Response

04-Feb-2020

Please update your app and always keep updating whenever there is new version of app released in future. We always send notification when there is a new update.

Patrisha Birmingham

04-Feb-2020

We should be able to send voice recording for those that can’t type or see

Support Response

04-Feb-2020

This feature already exist. Click on Microphone icon on chat screen to record and send audio message.

Navya

03-Feb-2020

Can you add feature to email chat history?

Navya has earned $10 credit for providing this feedback.

Support Response

03-Feb-2020

This is good suggestion. We have added it in our to-do list and will implement in future.

Kylie Hodgkinson

03-Feb-2020

All in all a brilliant app with trusted psychics.. There should be an option of horoscopes and maybe a choice of picking your own tarot cards

 
 

Shania

03-Feb-2020

Love it

 
 

Lauren

03-Feb-2020

The videos that come up to watch to get credit sometimes don’t close out and you have to restart app

Support Response

03-Feb-2020

After tapping on close button wait for a while and it will close.

Jujubean

03-Feb-2020

My credits are showing wrong. I was notified to upgrade my app. I did same issue.

Support Response

03-Feb-2020

It doesn't help us, you need to describe what is wrong and contact support with details.

MsJones

03-Feb-2020

I was refunded my credit after doing an audio message to one of the psychics it stayed the audio isn't working

Support Response

03-Feb-2020

Increase the volume.

jalanda

02-Feb-2020

I love this site

 
 

MsJones

01-Feb-2020

Awesome app I love it so much thank you