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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Ashley

08-Jan-2021

Great app love the clarity u get from the psychics

 
 

Hey

04-Feb-2021

I'm doing the quiz thing and after I answer like 4 to 6 questions its says I need to update the app but its already been updated

Support Response

07-Feb-2021

You are using older version of the app so you need to update to the latest version. Delete app and re-install from Appstore/Google play.

Barbara

07-Feb-2021

I love this app thank you so much for creating it

 
 

Cassie Brass

23-Jan-2021

I love this app

 
 

Kayy

01-Feb-2021

Great app

 
 

Lacinda Hively

11-Feb-2021

One of the best apps out there accurate and kind advisors you will not be disappointed

 
 

Carolina Connor

14-Feb-2021

In the latest updated app searching on home services screen freezes app.

Carolina Connor has earned $10 credit for providing this feedback.

Support Response

14-Feb-2021

Thanks for letting us know this bug. We will fix it in the next update.

THE TRUTH 101

18-Feb-2021

Was thinking If maybe the services testimonal could be separate from the readings etc? By the prices being alot higher just want to see what all work.

Support Response

18-Feb-2021

It is separate.

Anda

27-Feb-2021

When I try to send something on the «report bug/feature & earn credit» - I allways get bug and this message up «An internal server error occurred» up.. Very irritating, hope this will be fixed up soon...

Support Response

27-Feb-2021

It's not a bug. It may have been temporary issue with server or your network connection, try again after some time if it happens.

Anda

24-Feb-2021

I want to suggest Spiritual articles on this app every week! This can illuminate intresting facts about life in generel and make people more curious to ask questions, - since this app is basically spiritual also. We also get more enlighted on those subjects as well.

Support Response

24-Feb-2021

It's already in our to-do list.

Anda

28-Feb-2021

Maybe adding an «everyday affirmation» on here, like a border or something here, - on the front page above - this is good for boosting self confidence and giving every users here faith and positivity in themself for the highest good. It’s a good self love tool and can be good for growth too , just an idea..

 
 

Ricardo

01-Mar-2021

I believe this feature should be added.When a persons account hits low amount of less then normal they should alert you re fill your account

 
 

Anda

01-Mar-2021

What about adding Affirmations on here?

 
 

Jamie

02-Mar-2021

Love this site

 
 

Jacinter Ouma

02-Mar-2021

Feature that enables the users to select multiple filters at the same time e.g. one can select various filter options at the same time

Support Response

02-Mar-2021

It is in our to-do list.

Osheen Agarwal

05-Mar-2021

New feature- Can take a personality quiz about the person at the start of the app and suggest the advisors based on that quiz. That will help the users and advisors to be more personalised.

 
 

Lauren

06-Mar-2021

Have the ability to rate advisors on the success of their readings. If predictions happened accurately, have a section in their profile to let them and others know. Also a filter to search by those voted most accurate.

 
 

Dl

19-Mar-2021

Although I had enough credits to start a live chat it wouldn’t let me start . Kept recommending me add enough for 5 minutes

Support Response

19-Mar-2021

You need 5 minutes worth of credit for respective advisor. E.g. if advisor's live chat rate is $3.99/minute then you need to have $19.95 balance.

Shannon best

21-Mar-2021

My chat reading notifications do not appear on my iphone screen so I don’t know when an advisor has responded

Support Response

21-Mar-2021

You are using very old version of the app, please update it to the latest version.

Tea Tea

31-Mar-2021

I really do love this app I did the update on this and I really do love the new features on the app thank you so much.