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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

AlayaLovve

06-Feb-2020

Should get first 3 minutes free for your free reading then if people like them after the 3 minutes up they pay or the reading is done

Support Response

06-Feb-2020

You can earn FREE credit, refer to More menu for more details.

Areanna jones

05-Feb-2020

I really enjoy this app I would recommend it to anyone very nice app

 
 

Hannah

05-Feb-2020

The app keeps freezing when I click on an advisor and I can’t touch buttons then it all of the sudden after 30 seconds starts to work again.

Support Response

05-Feb-2020

This may be temporary issue.

Xxx

04-Feb-2020

Hi, should be able to chat with other users so can talk about things like experiences with certain psychic/services. Could have a user forum so can chat with others about psychic related topics.

 
 

Charelle Landers

04-Feb-2020

Hi, my balance is reading 0.260 when it should read 2.60. I’ve updated the app but for some strange reason this problem hasn’t been fixed.

Support Response

04-Feb-2020

This is not support section, please contact support with purchase receipt.

Ammara

04-Feb-2020

I really love this app .it is great all psychics are very good

 
 

likeduh99

04-Feb-2020

There’s a bug where I can not see my old messages and I can not see new messages where psychics have chatted me, it shows I have 36 unread messages but only 4 in my inbox and can not see my old questions answered to see accuracy

Support Response

04-Feb-2020

Please update your app and always keep updating whenever there is new version of app released in future. We always send notification when there is a new update.

Patrisha Birmingham

04-Feb-2020

We should be able to send voice recording for those that can’t type or see

Support Response

04-Feb-2020

This feature already exist. Click on Microphone icon on chat screen to record and send audio message.

Navya

03-Feb-2020

Can you add feature to email chat history?

Navya has earned $10 credit for providing this feedback.

Support Response

03-Feb-2020

This is good suggestion. We have added it in our to-do list and will implement in future.

Kylie Hodgkinson

03-Feb-2020

All in all a brilliant app with trusted psychics.. There should be an option of horoscopes and maybe a choice of picking your own tarot cards

 
 

Shania

03-Feb-2020

Love it

 
 

Lauren

03-Feb-2020

The videos that come up to watch to get credit sometimes don’t close out and you have to restart app

Support Response

03-Feb-2020

After tapping on close button wait for a while and it will close.

Jujubean

03-Feb-2020

My credits are showing wrong. I was notified to upgrade my app. I did same issue.

Support Response

03-Feb-2020

It doesn't help us, you need to describe what is wrong and contact support with details.

MsJones

03-Feb-2020

I was refunded my credit after doing an audio message to one of the psychics it stayed the audio isn't working

Support Response

03-Feb-2020

Increase the volume.

jalanda

02-Feb-2020

I love this site

 
 

MsJones

01-Feb-2020

Awesome app I love it so much thank you

 
 

Cry

01-Feb-2020

The app freezes a lot

Support Response

01-Feb-2020

In order to find out issue could you please write more details and send screenshots of screens which are freezing? Please explain the activities which you are doing when it freezes?

Gillian

31-Jan-2020

Every other psychic app allows you do delete the conversation or archive it. Just saying

Support Response

31-Jan-2020

The term you are looking for is "Hide". This feature is already in our To-Do list which you can see on https://livepsychicchatapp.com/help/using-app/new-feature-suggestions.html

Mery

31-Jan-2020

Cheap message cost so people will want to use each advisors more service

Support Response

31-Jan-2020

We don't set message cost, advisors set their own rate. You can contact advisors and ask them to reduce rate.

Dyuti

30-Jan-2020

Extending payment methods - i am a frequent user of the app but feel the payment methods could be widened to incorporate a larger veriety of users from many more places. The current payment methods do not accept debit cards and cards that do not allow international payment facility as an indian user. Only mastercard and visa works yet, so extending payment options to a Debit card as well as cards others than mastercard and visa and local cards from various countries will greatly be appreciated and increase your customer base. Allowing a platform like AM-pay or Google pay to pay, for indian customers, might help too. Thanks

Support Response

30-Jan-2020

Payment on Google/Apple are handled by app stores and not by us. We don't process your payment so we don't have any control on what you use for payment.