Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
24-Feb-2020
There should be a way to be notified when the advisor you have as a favorite is online. So if you want to get in touch with them you can at that moment without them sending out a mass email or something.
24-Feb-2020
This feature exists since ages. If you are not receiving notifications then please check Notifications settings.
22-Feb-2020
I’ve noticed When I goes to check In, i am never able to check back in after an hour . I am mainly able to check back In after a day even though I am supposed to be able to check in every hour
22-Feb-2020
You need to update app to the latest version. Always update app to latest version when we notify you.
19-Feb-2020
I suggest real life chat time with psychic advisor
19-Feb-2020
It's already on our to-do list.
18-Feb-2020
Hello i would like to suggest a new feature ... under the review section where it has testimonies, favorites, is it possible to add an accuracy/prediction percentage from each psychic or number of predictions that have came true by them.... I have to scroll to read each testimonies about predictions coming true .. and some people forget , including myself to recognize predictions passing
19-Feb-2020
It's good suggestion but predictions can't be quantified. You have testimonials where you can see feedback from others which includes what you are asking for.
18-Feb-2020
You should do a news section like daily/weekly horoscopes
18-Feb-2020
It's not Astrology app.
17-Feb-2020
You should add a success page where people can tell they story put up what advisor they have used and if they got what they wanted or if predictions has passed
18-Feb-2020
That's good suggestion but it will not add any value. They can write their story in testimonials.
17-Feb-2020
With the new update, older messages have dissappeared. please fix this.
18-Feb-2020
We are already aware of this issue and it has been already fixed, new update is processing on App store. When it goes live we will notify you.
17-Feb-2020
The option to ask the advisor for clarification on a reading (without publicly writing in a review) for a discounted price.
18-Feb-2020
Then you will ask one more level of clarification for clarification, it will never end. We are implementing live chat feature which will solve this issue as you can then live chat with advisor and get live clarification.
17-Feb-2020
Every time I go to pay through PayPal it tells me my card number is incomplete when i put an amount in
Dl has earned $10 credit for providing this feedback.
17-Feb-2020
Thanks for letting us know this bug. We are working on fixing it. Since it's a genuine bug, your report is accepted and you have been rewarded with $10 FREE Credit. You can use pp to purchase while we fix this bug.
15-Feb-2020
Should have a feature that let you add your phone to your question
16-Feb-2020
Asking or disclosing phone number or any other form of contact details is NOT ALLOWED. Please read terms and conditions.
15-Feb-2020
When I verify my phone for credits it kicks it back out even when I’m entering the right verification code
16-Feb-2020
There may be temporary problem. Please retry. We have checked this feature and it works flawlessly.
13-Feb-2020
Please add a feature to send message to multiple advisors simultaneously.
Alberta has earned $10 credit for providing this feedback.
13-Feb-2020
Thanks for submitting feedback. This is a good suggestion. We have accepted this suggestion and have added it in our to-do list.
13-Feb-2020
Is it possible that we can get an update soon?
13-Feb-2020
What update?
13-Feb-2020
If an advisor chooses not to do a reading for you and refunds your money the notification should be stored in the app. Maybe a reason should be attached to the reason why the reading was mot done as well.
13-Feb-2020
You already get notification with reason. Storing such notification is not in our scope.
12-Feb-2020
Should allow offline chat as well
13-Feb-2020
It's already there, you can send message to advisor anytime whether advisor is online or offline.
12-Feb-2020
Request an option that tells if I’ve had a reading with an advisor previously
12-Feb-2020
If you had a previous reading you can see it on Messages screen.
10-Feb-2020
Request of having a search in an individual chat to go back to a specific reading. As many like to read back and see how things have happened
Lauren has earned $10 credit for providing this feedback.
10-Feb-2020
That is a very good suggestion. We have added it in our to-do list.
09-Feb-2020
I wasn't able to watch videos. it is always writing something happened internally.
09-Feb-2020
When watching video ad when the X comes up to close it out it doesn’t close out. Also won’t give the credit
09-Feb-2020
I would love to use this app more often I think it's great