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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Michelle

01-Nov-2020

I am unable to access my 10 free questions feature

Support Response

02-Nov-2020

You need to update app to the latest version.

Michelle

02-Nov-2020

The app is updated.

Support Response

02-Nov-2020

These free questions are for quiz and not for reading.

Maggie

02-Nov-2020

I'm trying to buy Palm Reading service of $99.99 from Sheela. When I tap on buy button it doesn't do anything. Please fix this issue.

Maggie has earned $10 credit for providing this feedback.

Support Response

02-Nov-2020

Thanks for letting us know. We have found the problem and fixed it. Please try again. We have given you $10 for reporting this bug.

Sarah B.

04-Nov-2020

A suggestion: For the converted credits earned from the quiz, if they are not used by a certain time, like a year or even 6 months, or even sooner, maybe customer support has the right to take away the credits if left unused.

 
 

Lynn

07-Nov-2020

A features where able delete submitted question on Clients behave and when it was send by miss take

 
 

Gillian

07-Nov-2020

I wish there was feature to see when an advisor was last online.

 
 

Angelina

10-Nov-2020

It is super annoying to have to wait for advisors to reply especially because some of them take more than the time stated. You should set a time limit for 12 hours or something like that.

Support Response

10-Nov-2020

Please sue Live chat/Phone/Video for instant reading. Messages are not guaranteed. Please read terms and conditions.

Shelleyanne

11-Nov-2020

Love this app.

 
 

Shelleyanne

12-Nov-2020

Honestly the best psychics ever and soooo incredibly accurate, I'll definitely keep coming back for more!!!

 
 

NuNu

15-Nov-2020

Better Quality

 
 

Ruth Ann Gregory

25-Nov-2020

Should be able to send a picture

Ruth Ann Gregory has earned $10 credit for providing this feedback.

Support Response

25-Nov-2020

It's already there. Click on Attachment icon on Messages/Live Chat screen to send picture.

M

29-Nov-2020

Should be able to send videos

 
 

Eqx

29-Nov-2020

Whenever you clicked on an category on the quiz it doesn’t select it I’ve clicked on music and took me to sport

Support Response

29-Nov-2020

Please update your app.

Bex

14-Dec-2020

When you do a review for a advisor- could have more a more detail review option eg: Accuracy-rating out of 5 Response speed-rating out of 5 Detail/length of message-out of 5 Overall rating-out of 5 Additional comments-

Support Response

15-Dec-2020

We already have this in our to-do list.

M

09-Dec-2020

it should be able to show testimonials on each service where people can choose to do a service or not.

Support Response

09-Dec-2020

It's already in our list of features. It will be implemented in the future.

Erika

06-Dec-2020

Quiz question- what is the capital of Spain? The right answer is Madrid not Barcelona as suggested

Support Response

06-Dec-2020

Thanks for pointing out mistake, we have fixed it.

Bex

17-Dec-2020

Could maybe have a survey-to gain credits. One survery could be things like favourite/most accurate advisor? Favourite services etc

 
 

Dl

19-Dec-2020

Although when you submit a question there’s a category for film/tv/entertainment.. but they don’t have a section of it on the main quiz page to only answer those type of questions

Dl has earned $10 credit for providing this feedback.

Support Response

19-Dec-2020

Yes you are right, this is bug. We will fix it.

xoxome

25-Dec-2020

You should add the heart icon to like the message from the advisors; there a message that I want to put a heart on it without pay for it

 
 

Sarbani Mohanty

26-Dec-2020

Free coupons on readings for festive occasions..