Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
10-Apr-2020
I'm greatly excited to use this app, this app is filled with genuinely amazing people and they're always ready to help. I'm referring this app to 10 of my friends right now and really looking forward for the experience. This app is surely one of the best if not the best.
09-Apr-2020
Have the option to edit your question if you have some details to add (before it is answered ofc:) ). The amount of times have to delete and re-write it out and re-send, be handy to be able to just edit the question. Thnks
09-Apr-2020
You can copy question and paste, then you can modify as you wish.
09-Apr-2020
I suggested make a package with credit maybe 10$ for 3times live chat , or 3 times reading with more rising money , every month make one i think all people will love this
09-Apr-2020
Package feature is not possible. We will launch live chat feature soon which will allow you to chat live with advisors and you will be billed per second.
08-Apr-2020
Since the pricing of the advisors continues to change, the favourites who we get notifications about being online for could also mention at which rate they are currently online. That would help me. Thanks
Dyuti has earned $10 credit for providing this feedback.
15-Apr-2020
This is good suggestion, we accept it. We will implement it in future releases.
08-Apr-2020
Maybe we could be notified of our favourite advisor's price changes, just like we are notified when they are online or they've responded to messages. That would be helpful.
08-Apr-2020
This feature is already there. You can check your notifications settings.
05-Apr-2020
My phone was not connected good and couldn’t hear the psychic
06-Apr-2020
It may be due to poor network connection either on your side or on advisor's side. Please retry when you have good data connection. It's better to try on WiFi.
05-Apr-2020
I think that when an advisor refunds your money. There should be an explanation for it
06-Apr-2020
It is mandatory for them to write reason for refund. You should be able to see it in email or notification.
05-Apr-2020
Hi, pls consider a seperate filter for advisors with orange tags so we can search through that route too. Thankyou
05-Apr-2020
All of those filters are already there. Tap on filter icon in the top navigation to see filters.
05-Apr-2020
The best psychic site ever and I would totally refer to anybody who in need of help through psychics. Thank you for being here :)
04-Apr-2020
Have a daily tarot reading feature
04-Apr-2020
It's not a tarot app.
04-Apr-2020
Love that u can earn credits!
04-Apr-2020
this app lags
04-Apr-2020
The slowness is not with app itself. Speed is affected by many factors such as your own internet connection, heavy traffic on our app during peak time etc.
03-Apr-2020
The app is good but there is a problem with the phone number verification, it should be fixed
03-Apr-2020
Phone verification problem is not on our side but on your side. Your phone network provider may not be delivering our messages. There is a call feature and whatsapp verification feature. You should try any of these three methods.
03-Apr-2020
You should let us know when a advisor leave or leaving because we have advisor that is favorable to us
03-Apr-2020
Advisors are users of app just like you who can come and go as they wish. We don't have details on when they leave. When they leave you will see them inactive.
31-Mar-2020
Why is it the some physics some days the price goes up and some days the price goes down. Is there anyway you can set the price to what it is instead of some days $100.00 for a reading and then really low. You should have a limit that your employees should have a price set not change it when they want.
01-Apr-2020
Advisors are not our employees, they are user of app just like you and free to set their rate as they wish and when they wish.
30-Mar-2020
Advisors often have errors that throw the whole reading off. Instead of paying to ask what they mean or writing a review asking them to fix it can we get an error button then highlight the word(s)?
30-Mar-2020
You can ask them to clarify in testimonial.
26-Mar-2020
“Request error: No ads to show” displayed.. may I know what happened?
26-Mar-2020
It means exactly what it says. Try again after few hours. You need to slow down watching videos.
24-Mar-2020
I think that this app could improve by adding new elements such as a different system to earn credits, like maybe surveys or something.
24-Mar-2020
Yes, we are already aware of that.
24-Mar-2020
I keep getting an error to watch an ad, you should let people know what’s the limit of watching ads.
24-Mar-2020
You should contact us via support and let us know exact error to find out what is going on.
22-Mar-2020
Pls add a filter to be able to search for advisors based on the red title given to them, the ones with a title can show on top based on this filter. Thanks