Feedback
Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
30-Aug-2020
It would be a great feature to be able to tip our favourite psychics extra to show them how amazing they are. I’d really like to do that for my favourites.
30-Aug-2020
We already had this feature but Apple didn't allow it. We have already another similar feature planned. We will implement something similar in the future.
04-Sep-2020
Hi i love the app but i think that earning extra credits at just 1€ a video i think you should make it maybe 5€ and if tou think that people would abuse that just make to wherer if the spend money regularly then the earn xtra credit amount should increase
04-Sep-2020
I don’t if you guys will suggest it but this suggestion sounds good. You should like add a thing that tells you how many clients a advisor has ahead you
06-Sep-2020
Sort by catergories
06-Sep-2020
For clients to be able to send other clients short messages as far as their experiences and who they recommend based off their experiences. This would be very beneficial to newer clients to get advice and recommendations from many of the more experienced top clients!
07-Sep-2020
There should be a way to recharge credits while doing a live chat so we don’t get disconnected with the advisor.
07-Sep-2020
That is impossible. You must purchase enough credit in advance.
09-Sep-2020
Is there any way we can get coupons ?
09-Sep-2020
We don't offer any coupons right now.
09-Sep-2020
On the main menu it should have option to click on low price to high price to it much easier to find advisor with lower rate per min to higher rate per min
09-Sep-2020
This option is on home screen at the top left. Click on Filter icon.
08-Sep-2020
Have a main list of what each advisor special in so its easier to search and know what type of style reading you would like. For example clairvoyant, psychic, tarot reading
08-Sep-2020
This is by far the best psychic app becuase it lets you earn money gives you credit to get free readings i love this app the only thing is that they take a little long to reply but other than that this app is worth it!
11-Sep-2020
I love the app ive used it for over 6 months now i love the fact that i can get clarity from my psychic thank for making it easier and more affordable
12-Sep-2020
An option to share and promote this app on social media with our friends and followers for credit would be really great.
13-Sep-2020
I have bought credit but it did not show up in my credit or statement section
15-Sep-2020
Please contact support with purchase receipt.
15-Sep-2020
The payment shall be levelled for every psychic also with the length of words should be the same as some psychic charge so much but their response is only two lines.The words we type is 5-10 lines whereas they reply us in a short sentence which is unfair for us to type so much and pay so high.
15-Sep-2020
Sorry this is not word count system that you pay to receive number of words. As long as reading is delivered that should do. You also don't have to write 10 lines to ask a question. Please ask only one question per message. It's clearly mentioned in terms and conditions.
18-Sep-2020
Live chat I think if you can live chat for 2.99 a min you should be able to have 2 mins for 2.99 not have a minimum of 9.99 so it’s cheaper for people
18-Sep-2020
You can't get any decent reading in 2 minutes and then you will complain that you didn't get any reading. 5 minutes is sort of average session duration in which you can get a detailed reading hence the minimum duration of 5 minutes.
17-Sep-2020
It would be really good if there was somehow a way for you to notify psychics if a message hasn’t been answered after 1 day. I have a message I’m still waiting on a response for and I really want to hear from that specific psychic. Please implement this into the app.
17-Sep-2020
They already get notification. We have been saying all the time to use Live Chat/Phone/Video for instant replies so you should use any of these instead of messages.
26-Sep-2020
Suggestion: allow the psychic to finish answering a question if that question was submitted at least a minute before the conversation ran out of time.
26-Sep-2020
It's per minute so it can't be done. You can buy more credit and continue chat.
25-Sep-2020
I have had money taken out of my accoubt several times and the credits are never added to my account, i want a refund!
25-Sep-2020
You need to contact support with purchase receipt.
28-Sep-2020
I still can’t earn credit on the ads. Please fix this.
30-Sep-2020
Please update app to the latest version and try again.
30-Sep-2020
It made a transaction on my card but did not get the credit
30-Sep-2020
Please forward purchase receipt to support.