Feedback
Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.
30-Jun-2020
I was making a video call to Gina and out of no where it glitched and and was saying that I was receiving a call back and when I tried answering it kept hanging up and it was doing it constantly
30-Jun-2020
Logout, delete app, reinstall and try again.
02-Jul-2020
One of the best live chat website I could use. Got all my answers everything was on point
02-Jul-2020
Love this app
08-Jul-2020
My testimonials are not being able to type. It shows spamming please help .: I need to Give ratings to my always helping advisors
08-Jul-2020
You have been misusing testimonials hence not allowed to write testimonials. Please read terms and conditions on what constitutes testimonial spamming.
12-Jul-2020
Whenever I see check in advertisement for reward I have to see the advertisement for two times so then I get the reward if u want me to see the advertisement more than increase the timing
12-Jul-2020
We have tested and there is no bug as such. You can record screen and send us if you find a bug.
13-Jul-2020
Should have monthly prices some people willing to pay a fee each month instead by the minute
13-Jul-2020
It is not possible. Our business model is different. You pay for what you use.
13-Jul-2020
This app is cool.
20-Jul-2020
I haven’t been getting answers from the psychs
20-Jul-2020
Please use Live Chat, Phone or Video reading for instant reply. Messages are not instant.
22-Jul-2020
there is a problem with the part when you watch the video some time it freezes or load very very slowl
22-Jul-2020
It depends on your internet connection.
19-Jul-2020
Wont let me submit
19-Jul-2020
Submit what?
23-Jul-2020
Some of us spent a lot of money on this app . Would be great if we can get extra bonus when we spent a certain amount per week or if it can be create like a membership with anytime cancelation .
23-Jul-2020
We don't have any membership feature. You can earn free credit from various activities, for more details please visit More menu.
24-Jul-2020
I haven’t been getting any or very slow reply from all the psychics on messages recently, before i would get replies within few minutes :(
24-Jul-2020
Messages are not instant. Please use Live Chat, Phone or Video reading for instant reading.
25-Jul-2020
You should be able to send a direct message to the psychic when you are unable to to reach them on live chat or phone to all when they will be available. Or you guys should have an expected wait time on their profile and update it every time they get a call or a live chat based on the funds in the clients account.
25-Jul-2020
You can use live chat, phone or video char for instant reading. Wait time is not applicable to our system.
25-Jul-2020
It would be nice if I could close an as to check in and earn points ever, period. I’m on the most recent iOS btw
26-Jul-2020
Sorry it's not clear what you wanted to say. Please write again.
26-Jul-2020
can there be feature to ask a psychic for clarification after you have received a message/chat reading? most psychics will not give clarification if you ask in testimonial. so can there be like a half off price for clarification or a way for us to highlight and comment on a specific phrase in messages after you have received a reading or some other feature that allows users to get clarification on a specific thing a psychic said without having to pay for a whole new question when it wasn’t clear the first time?
26-Jul-2020
Unfortunately we can't add any clarification. Asking question via testimonial is the way to get it done.
30-Jul-2020
so far I like this app, there have just been a little bug you might want to look into, when I tried to upload a photo it doenst let me, the app just closed down on me.
30-Jul-2020
We have tested this feature and it works fine. May be it was a temporary issue. Please try again.
28-Jul-2020
I get the best readings on relationship is absolutely changed my life and change my life in a beautiful way I can't even imagine that it turn my whole world around and help me out a lot to figure out my future what's going on in my circumstances presents which made my life very useful and very helpful I really enjoyed my reads to the fullest???????
30-Jul-2020
I don’t know if this is possible but I feel they should have a feature where you pay more Or something for 1-hour delivery on live text .
30-Jul-2020
You can use live chat/phone/video for instant reading.
02-Aug-2020
Calls cut out. It’s not all the time but it happens from time to time
02-Aug-2020
It may happen due to poor network connection.
02-Aug-2020
I see my message question to psychic on the reply. Can this be fixed?
02-Aug-2020
It is not clear what you said. Can you write it again and explain your issue in details?