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Feedback

Welcome to our Feedback page! We value your insights and experiences with our website and mobile apps. Your feedback helps us improve our services, ensuring a better experience for you and all our users. Whether you’ve had a meaningful reading, enjoyed specific features, or have suggestions for improvements, we want to hear from you! Share your thoughts, rate your experience, and let us know how we can continue to meet your needs. Thank you for helping us create a more intuitive and supportive platform for everyone.

Miranda

08-Dec-2019

It would be really great if you changed the app a little for example, add horoscope in daily & weekly, tarot readings maybe pay $1 for it. It's a very great message for the people using this app.

 
 

Elena

07-Dec-2019

The choice to have a short video message back

 
 

Miranda

06-Dec-2019

It would be so great to give the customers a reward depending on have many readings you have daily or weekly. Maybe like 5-10% off or something. It would also be great to have the calls a little longer for like 3-4 minutes since it ends so quick.

 
 

Miranda

04-Dec-2019

I think that what's worth changing in this app is , have the calls a little longer and the video calls so it don't disconnect right away. The prices are fine but less expensive would be great. I think the psychics are good and honest on this app so i'll give them that.

 
 

Sarbani Mohanty

03-Dec-2019

Good app.

 
 

Miranda

03-Dec-2019

It would be amazing to have online chat. U pay an amount of money, and the chat is either available for 10-15 minutes depending how much the prices are. It's a good experience. I would lower maybe the prices just a little bit , to be fair.

Miranda has earned $10 credit for providing this feedback.

Support Response

03-Dec-2019

Thanks for valuable feedback. It's a good suggestion. We will implement it in future. We have given you $10 credit for suggesting this new feature.

Taylor

03-Dec-2019

The app keeps crashing and freezing :(

Support Response

03-Dec-2019

Hello, It may have been temporary issue with server. Please try again. If problem persists then please take screenshots of error pages or let us know where exactly it crashes or freezes.

Miranda

02-Dec-2019

What I would suggest to change are the prices to message the psychic, maybe lower it a little bit. I really like everything else on this app. I don't feel like changing any bugs since everything is in place.

 
 

Ashna

02-Dec-2019

One of my favorite psychic reading web sites. ?? Worth the money

 
 

Miranda

01-Dec-2019

I really love this app! It's amazing truly.

 
 

Rubi Pérez

01-Dec-2019

I think the check in credits should be higher

 
 

Chloe

29-Nov-2019

Love the quick response times

 
 

THE TRUTH 101

26-Nov-2019

Advisors should automatic be logged out after certain amount of time of no activity. No need of green button on when no action going on (In past I've experienced pyschics with light on for hours & still no reply)..

Support Response

26-Nov-2019

This feature already exists. If advisors are taking time to reply then they must be online but busy offering reading to customers on chat/phone/video.

Vicki

26-Nov-2019

Should tell you when message has been read

 
 

Charelle Landers

25-Nov-2019

There should be a .05 cent check in for consecutive days of a week or more.

 
 

Melissa

21-Nov-2019

Please go back and make testimonials in order by date because over time advisors change. Sometimes they are more detailed and others they are short and their messages are hard to understand. I think it would help us better to know recent updates on advisors..

Support Response

21-Nov-2019

By default it will show most helpful testimonials. You can tap on sort filter and sort by "Most Recent" to see most recent testimonials.

Xxx

21-Nov-2019

Could try have an online chat, for example, you pay 10 dollars for 5 mins and during that 5 mins, be like a normal live chat where can talk to each other online rather then sending just one message

Support Response

21-Nov-2019

Unfortunately it's not possible as it's a chat system where you pay per chat message. If you want reading per minute then please try Phone/Video reading.

SunshineT

20-Nov-2019

I would like to suggest the user being able to choose to receive notifications so they know when certain advisors are online, and specific to their service. Eg. “Advisor x is now available for chat” “Advisor y is available for video”

Support Response

20-Nov-2019

This feature already exists. There are two steps to receive these notifications. 1) Add advisor in your favorite list. 2) Switch on Settings -> Status Notification.

Martesha Calloway

20-Nov-2019

I love this app

 
 

Shannon

20-Nov-2019

I absolutely loved my psychic! Everything was on point and this is a great app nothing needs to be fixed