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What Is Difference Between Offline And Away Status?

Jade Thompson Aug 28, 2017 No Comment 812 views

Offline 

Advisor is available to reply and will reply as soon as comes online. You can send message to advisor offline.

Away

Advisor is currently away for few days and is not available to reply. You can't send message to an advisor who is away. You can see your previous messages from advisor on More -> Archived Messages screen.

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