The advisors appear online but they don’t respond at all. I used to send my message and wait for whole day because they are online. I am not sure if they purposely ignore the messages because that’s not cool at all.If the advisors are not available to reply,do not appear online.I would suggest to give estimation time notification for the users to know which advisor is available for immediate reply.
Please use live chat, phone or video for instant reading. Message are not guaranteed to be replied.
I’m am unable to purchase credit-it goes through as “purchased” but then it prompts me to buy again.
Delete app and reinstall.
Psychics are leaving there green light on overnight without them being on there. It gets really irritating when all they have to do is log off. Us customers can go to another advisor than just sit there waiting on them. Inactive with a certain amount of time should automatically log them off...
I love this app so much. It's so easy to use and very affordable.
A suggestion: Some advisors ask for a little detail about a situation that clients are dealing with to connect with clients energy. Is it possible to have 300 words at the most to give the advisor details on a situation instead of 250 words to describe the clients situation? Thank you.
Please use live chat/phone or video reading.
Check in & credit won’t work
Please update app and retry.
How much money will give me 12 minutes on live chat?
Rate for each advisor is different, you can see their rates on their profile card.
I suggest that a feature could be level of a queue to see how many are ahead of you before your message will be answered. This way for some who want or hope for an immediate response will see how many respondents are ahead of your message in line. Some psychics are faster at responding than others. It gives the user an opportunity to utilize another instead of waiting for longer response.
Please use Live Chat, Phone, Video for instant reading. Messages are not guaranteed.
Everytime I watched the ad for checking in and doesn’t allow me get out the ad after it’s over. Even when the timer turns into an X. I literally have to tap in out of the app In order to get my credit for watching the ad
It's issue with ads and not our issue. We can't do anything. Close app and retry.
It made a transaction on my card but did not get the credit
Please forward purchase receipt to support.
I still can’t earn credit on the ads. Please fix this.
Please update app to the latest version and try again.
Suggestion: allow the psychic to finish answering a question if that question was submitted at least a minute before the conversation ran out of time.
It's per minute so it can't be done. You can buy more credit and continue chat.
