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Feedback

Dl

19-Dec-2020

Although when you submit a question there’s a category for film/tv/entertainment.. but they don’t have a section of it on the main quiz page to only answer those type of questions

Dl has earned $10 credit for providing this feedback.

Support Response

19-Dec-2020

Yes you are right, this is bug. We will fix it.

Carolina Connor

14-Feb-2021

In the latest updated app searching on home services screen freezes app.

Carolina Connor has earned $10 credit for providing this feedback.

Support Response

14-Feb-2021

Thanks for letting us know this bug. We will fix it in the next update.

Gillian

03-May-2021

I wish clients were able to opt in and out of being asked to purchase services. More and more advisors don’t answer your question that you paid for but instead advise you to purchase a cleanse or whatever. Sometimes clients just want their questions answered and don’t want to be hustled.

Gillian has earned $10 credit for providing this feedback.

Support Response

03-May-2021

Advisors may suggest services if they feel it can help you. If you are not interested then you can tell them that you don't want any services. If advisors don't reply to your question then you can always ask for refund.

Tyra Hickman

23-Jun-2021

Be able to tip advisors. I would love to be able to give April Thomas a tip!

Tyra Hickman has earned $10 credit for providing this feedback.

Support Response

23-Jun-2021

Yes, that is very good suggestion. We will implement it in the future releases. Your suggestion is accepted and we have given you $10 as reward.

Lily

23-Feb-2022

Have option to email our past readings. This way we can keep track of the advisors reading instead of scrolling up

Lily has earned $10 credit for providing this feedback.

Support Response

23-Feb-2022

Hello Lily, That is very good suggestion. We have accepted your feedback and we will implement it in the future releases.

Tyler

05-Jul-2022

A read receipt when an advisor sees your request to have an idea on when to expect the request. Right now I have a few that I haven't received a response from and it would help to know if they have actually seen it without requesting another message using credits.

Tyler has earned $10 credit for providing this feedback.

Support Response

05-Jul-2022

Yes, that's good suggestion. We will implement in the future.

Lily

27-Jul-2022

Prompt for update for the app but after updating the app the prompt still occurs. Restarting the app doesnt help. Please fix this

Lily has earned $10 credit for providing this feedback.

Support Response

27-Jul-2022

Thanks for letting us know this issue. We will fix it in the next release.

Gillian

01-Oct-2022

Hi! I on July 19th 2022 I asked if users can be able to block advisors…I see this feature was implemented but I was told it would not be possible. I never received credit for suggesting this feature.

Gillian has earned $10 credit for providing this feedback.

Support Response

01-Oct-2022

We have approved it now.

Marian

09-Oct-2022

Hello, On iPhone app on notifications screen Welcome message is duplicated.

Marian has earned $10 credit for providing this feedback.

Support Response

09-Oct-2022

Hello Marian, Thanks for the feedback. Yes, we have seen the issue. We will fix it in the next release.

paul

23-Feb-2023

In the "Verify your address" page, in the "-Any other gocernment..." text, it should be written "goverment" instead of "gocernment", its a misspel that shpuld be corrected.

paul has earned $10 credit for providing this feedback.

Support Response

23-Feb-2023

Thanks for the feedback. We have accepted the feedback and awarded you for reporting it.

M

02-Apr-2023

Account is not working

M has earned $10 credit for providing this feedback.

Support Response

02-Apr-2023

Hello, Please contact support with the detailed issue.

Janice

13-Jul-2023

In the quiz, the capital of the democratic republic of congo city is not Kinshasa but that's the answer..the answer is Kinshasa

Janice has earned $10 credit for providing this feedback.

Support Response

13-Jul-2023

Thanks for letting us know. We have corrected it and given you $10 credit for pointing out incorrect answer.

Emily

07-Nov-2023

When people have streams the number of people in it should go down when they leave

Emily has earned $10 credit for providing this feedback.

Support Response

07-Nov-2023

That is good suggestion. We have accepted it and rewarded you.

Tarsha Frye

25-Mar-2024

Hello I think you should add a feature for customers to get a discount if they spend a Stetson amount of money within the app

Tarsha Frye has earned $10 credit for providing this feedback.

Support Response

25-Mar-2024

Hello, Thanks for the feedback. We have accepted your suggestion, we will implement it in the future releases.